2002 Ford Explorer Consumer Review: Another bad Ford

2002 Ford Explorer - Consumer Review

Average Consumer Rating

378 Total Reviews

Eddie Bauer 4dr SUV (4.0L V6 5-speed Automatic)

Build Quality
Reliability Value
Another bad Ford
By odd-job on


2002 Ford Explorer Eddie Bauer 2WD 4dr SUV (4.0L 6cyl 5A)


I have a 2002 Eddie Bauer V8 Explorer, my second Explorer. Previous one was a 1997, and that one was much better. Ford came out with a new Explorer in 2002 that was much larger, more steady, but in my opinion, much more problematic. My transmission was replaced at 95k miles, the radiator was replaced at 90k miles, the car has overheated multiple times and left me stranded on the side of the road, the 6 disc in dash CD player sticks all the time and gets jammed, the transmission still slips, the rear seatbelts flap really loudly when the front windows are down, the driver's window motor has slowed down, the air conditioning is spotty, and the heater takes about 10 minutes to warm.

Best Features

More space, stereo and AC controls on the steering wheel, more smooth ride, and the 3rd row seats/bench in back is convenient.

Worst Features

Improve the gas mileage: my V8 gets about 15 miles to the gallon. Use less plastic on the interior. The fake wood trim in the Eddie Bauer looks too fake. Design the seatbelts to hang so they don't flap loudly when the windows are down. Build better transmissions. Make the heater work better.
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