2003 Ford Explorer Sport Consumer Review: serious saftey concern with s

2003 Ford Explorer Sport - Consumer Review

Average Consumer Rating

64 Total Reviews

XLT Premium 2dr SUV (4.0L V6 4x4 5-speed Automatic)

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serious saftey concern with shock rod
By Pauli on

Vehicle

2003 Ford Explorer Sport XLT Premium 4WD 2dr SUV (4.0L 6cyl 5A)

Review

I just bought a brandnew ford exporer
from WESTWAY ford late saturday night
in IRVING TEXAS. When we brought the
explorer home that late night and then
that early morning when we prssed the
liftgate blue button on the remote the
liftgate glass went up automaticly. And
then the shock rod seperated from the
glass fell resulting in it falling
hard.Luckily no physical injuries.
Addresed these concerns to FORD. People
could seriously get injured ,
especially children.
Also noticed defects in the rear left
window.

Worst Features

Ford needs beter quality control and inspection. Customer Service needs to be more sypathetic to saftey concerns rather than giving the run around or protecting ford's interest.
Recommend (0) (0)

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