2010 Ford Expedition Consumer Review: Disappointed with new vehicle

2010 Ford Expedition - Consumer Review

Average Consumer Rating

20 Total Reviews

SSV Fleet 4dr SUV (5.4L V8 FFV 6-speed Automatic)

Build Quality
Reliability Value
Disappointed with new vehicle
By cburto01 on


2010 Ford Expedition SSV Fleet 4dr SUV (5.4L 8cyl 6A)


Purchased the vehicle brand new (3.5 miles). We drove it for two days and the SYNC system started locking the media / nav system along with placing random numbers in when attempting to dial the phone via audio response. On the third day, the read hatch would open and not close. Hatch would go down and come right back up. Then start it up and push on throttle with minimal response. Expy would not go over 10 MPH. Nursed it back to the dealer and service adviser experienced first hand this issue. "I've never seen anything like this"- NOT the words I want to hear from a "Blue Oval" expert who will be repairing the vehicle. Owned 3 days and back to the shop for repair - VERY DISAPPOINTED!!!

Best Features

Other than the issues above, the vehicle features are all great.

Worst Features

More legroom in front for taller / long legged people. Navigation system is somewhat sluggish compared to a Garmin. SYNC system is nice, but slightly cumbersome - you cannot say "dial 123-456-7890", but phone, dial, 123-456-7890, dial.. 4 steps that should only take 1. Perhaps in SYNC II...
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