I purchased this vehicle new in August 2012 and I have had no major complaints for 4 years.
This is a decent commuter car, no bells and whistles, nothing fancy. This is a $20,000 car so you get what you pay for.
I can answer my cell phone hands free, (SYNC & SUN Model), which is pretty cool.
I have not noticed the braking system problems that so many have mentioned.
It turns well and easy to navigate in parking lots.
Plenty of cargo space for shopping, bags of mulch, flats of flowers etc.
I get 25 mpg for my commute to work in highway stop and go traffic, but I have gotten 31 mpg on long highway trips.
Once every 6 months the starter makes an awful noise, as if I tried to start the car while it is already running. (???).
I have a 4 cylinder so there is no "get up & go".
Leaks in rear window & probably driver side door as carpet is always wet when it rains. (not sure where the water is coming from).
The door handles and the sun visors are very cheaply made, (hate them).
Radio speakers are pretty generic.
Backseat area is small. Only a small child would be able to sit in the middle seat.
The rear folding seat is the worst design. It is a major project if you want to fold the seats down. It is a multi-step process, AND they will not lay flat unless you take the head rest off too. Ugh awful. I don't carry passengers so I took off the three headrest and stored them in garage, so if I need to lay down the rear seating I will not have to deal with the headrest too.
UPDATE CONS: Running the AC will greatly reduce MPG and power. I have a 4 cylinder. If i had to do over i would have bought 6 cilinder just for the "get up & go power"
I have owned four Escapes over the years, and own a 2009 and a 2012. I have now had the 2012 for a year now and put about 10K miles on it. I have had no issues with it. It will get over 30 MPG on long trips when driven at highway speeds.
My company just delivered to me, an Escape in Steel Blue with the 2.5L and 6 speed automatic. I must say that after 3 weeks I really really like this vehicle.
Not sure what Edmunds is talking about in their CONS.
The rear seat takes like 2 seconds to fold it flat.
Plenty of power but it is a 4 cylinder after all. Still better than my V6 Avenger.
Automatic shifts smoothly and quietly.
Brakes are perfectly fine.
My new 2012 Escape has been into the body shop now twice for paint contamination!!! Also found on the back tail gate ford did not paint the edges on the 4 lower corners!! Yes I have seen other 2012 the same way!!!!!
This was our 3rd new Escape (2005, 2007, & 2012).
We have always liked the 'box' for use ability.
However, our 2012 XLT V6 Escape developed transmission problems at about 10,000 miles.
Ford adjusted trans and slipping seemed to disappear ... initially.
Over time it got worse with terrible slipping, hunting for gears, & loud clunks as it found 1st & 2nd gears.
At 20,000 miles Ford now tells us the transmission will need "several new parts" (which they have to order).
No, they will not replace the trans ... just fix it as they tried before. Apparently, this was not an uncommon problem as the service manager told us on 3 different occasions their ONE transmission mechanic was buried with work.
Our goal now is to get the car running and dump it.
We are the 3rd generation of loyal Ford customers and, we are the LAST.
Update: we sold the car (at a substantial loss) and bought a Toyota Highlander. After 25,000 miles we have had ZERO problems with the Highlander and will continue to buy Toyota. We are sure Ford could care less but we have, and will continue to, talk our friends out of buying a Ford.