Used 2011 Ford Escape Consumer Reviews - 45 Car Reviews | Edmunds

Consumer Reviews

2011 Ford Escape

Average Consumer Rating

45 Total Reviews

View reviews for a specific Escape model:

sort by

Most Recent|
Most Recent Most Helpful Highest Rating Lowest Rating
Not What I Expected
37 of 54 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By bmeg2012
on

Vehicle

2011 Ford Escape Limited 4dr SUV AWD (2.5L 4cyl 6A)


Review

I had always wanted an Escape and I finally bought one.
I have to say that I am so disgusted with it.
I had to pay out of pocket to have the throttle body replaced because Ford won't recall them and 3 weeks after the repairs the part is tearing up again.
It is dangerous to drive it stalls out in the middle of the road and you try and give it gas and it won't move.
I would discourage anyone from buying one.
I was born, bread, raised 100% ford girl but I am so anti-Ford now.
If you are considering buying one think twice...........


Was this review helpful? Yes | No

SUV - ok, I guess; warranty support -- not ok
7 of 8 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By bloke2
on

Vehicle

2011 Ford Escape Limited 4dr SUV AWD (2.5L 4cyl 6A)


Review

We bought an XLT w/ AWD, AT, V6 and Sync.
To date we only have 21k miles on it.
IMO, cheap materials, budget design, fit and finish, and paint flaws.
Lack of amenities you'd find in competitors, like a button to open the tailgate!
SYNC is great but has its glitches.
The 3.0 V6 is noisy & somewhat underpowered for the vehicle weight.
It may be the gearing because we've had the AT reprogrammed twice via TSBs.
Ford really fights with the consumer over warranty issues.
Had hassle to replace tailgate window over defective defroster & badly faded plastic running board.
Now we have two water leaks -- 1 door and the tailgate window.
We're thinking, what's next?!


Best Features

Super comfortable seating for the long haul. Solid, rugged feel like a pickup truck. Simple engine design/compartment from mechanical perspective. Michelin tires.


Worst Features

It's been redesigned for 2013 so I hope they started from scratch. Fire the warranty department and don't alienate owners. Not good for future sales. Manufacturing quality control. Look at competition and copy them where you can and stop being so cheap.


Was this review helpful? Yes | No

Loved it at first not sure now
3 of 3 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By bmeg2012
on

Vehicle

2011 Ford Escape Limited 4dr SUV (2.5L 4cyl 6A)


Review

I bought my 2011 Ford Escape V6 AWD Limited Edition may 2012.
I did great until the mileage hit 48000.
While on my way to work one morning the transmission went out and left me sitting in the middle of the 4-lane with no gears.
I finally was able to get in the low and get a wide spot to get off the road.
We took it to he ford dealership and left it for 4 days only to be told that their is nothing wrong with it.
This was 3 weeks ago.
The transmission is still slipping horrible and this afternoon my RPM's went to 5000 before it shifted gears.
It is still under my powertrain warranty but they won't fix it.
Ford needs to do something it is not safe to drive this way.


Was this review helpful? Yes | No

Saved my life
6 of 6 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By doublepug
on

Vehicle

2011 Ford Escape Limited 4dr SUV (2.5L 4cyl 6A)


Review

We purchased our 2011 Escape Limited used in March 2012. This was my primary vehicle, first SUV I've owned and I absolutely loved it.
In late October, I and 3 family members were involved in a terrible car accident that totaled my Escape. I was 8 months pregnant at the time and I can say with absolute certainty that had we been in any other vehicle we likely would not have survived. The side curtain airbags deployed on impact and even though the front axle was cracked, my husband was able to steer the car to safety. It even called 911 for us and reported our exact location to the operator. I miss my Escape every day. If your top priority is safety, this is the car for you.


Was this review helpful? Yes | No

2011 Ford Escape
10 of 10 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By widrick
on

Vehicle

2011 Ford Escape XLT 4dr SUV AWD (2.5L 4cyl 6A)


Review

Had a great experience at Grappone Ford. I had a 2005 ford escape and decided to trade it in. After driving the 2011 Escape with the new inline 4 engine, I was amazed. I truely love driving this vehicle. So reliable a vehicle, I recommend it to anyone looking for a great ride in comfort.


Best Features

The radio controls on the steering wheel is great. Seats are very comfortable. The satellite radio is a little weird but trying the 6 months of free...then decide.


Worst Features

None...just a great vehicle


Was this review helpful? Yes | No

ADVERTISEMENT
ADVERTISEMENT