2 of 2 people found this review helpful
Leaking Transmission Cooler
By jmh on
Vehicle2008 Ford Escape XLT 4dr SUV AWD (2.3L 4cyl 4A)
ReviewAt 39000 miles the transmission cooler is leaking transmission fluid. As you may have noticed this is a common issue that Ford is well aware of and is doing nothing about. It was close to $900 to repair (not covered under my warranty). I was upset and filed a complaint. I got a response and they were sorry to hear about my issues with my 2008 Edge (which I don't own). They then told me I should take it to a Ford Dealer to have the problem diagnosed. In my complaint I explained to them the fact it was already diagnosed and being fixed. They have poor quality products and poor quality service. I am from Detroit and was trying to do the right thing buying a Ford. That will not happen again.
Best Featuresthe size
Worst Featuresrecall parts you know are faulty and stop leaving it up to loyal customers to pay to repair a sub-par product. American's are trying to do the right thing by buying a Ford.....do the right thing for them.
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