Used 2008 Ford Escape Consumer Reviews
After doing tons of research on line about the trans cooler defect, I see this has happened to 100's if not 1000's of people that owned 2008 Escapes. I was told Ford did do some repairs on these cars that where built early 2008, and that the CSP (Customer Satisfaction Program) expired in August 2010. My Escape was built in Sept. 2007, which should have covered it. Ford sent a CSP #09B10 to owners for a replacement because of the know defect to the cooler. Since I didn't not own the vehicle until November 2010, I had no idea of the problem, and since the original owner never took it in, I have to pay the price. Called Ford Customer Care, and both them, and the Ford dealer acknowledge the defect, but would not cover it. Since there is no recall, and the CSP is over, I had to pay $644.41 out of my pocket. This is ridicules I am paying for a defect that Ford knows about. They both told me to hold on to my receipt in case there is a recall I can get reimbursed I think this is the last Ford I will own.... Ford's GREAT idea of making the transmission cooler, and the A/C condenser all one piece. This adds a big price for the part. When your cooler needs changed the A/C Freon needs to be emptied, then fill again, which adds to the labor cost. Good thinking Ford! Even though this is connected to the drive train, and keeps your transmission from failing, its not a drive train part, and not cover cause its not internal. ...
Back in 2011 my 2008 Ford Escape was found to have a cracked transmission, leaking fluid, etc. This fix was covered under the extended warranty I bought when I purchased the car. Yesterday I took the car to the dealership for transmission issues and was told my transmission was shot and its a $4000 fix. Shame on Ford for doing such a subpar 'fix' job in 2011. I did try contacting Customer Service for some financial help...what a joke...in 5 minutes they decided they could not help me unless there was a recall. BTW if you call and get a 'Dylan', just hang up, he is no help.
I bought my Escape 8 years ago. Only 85,000 miles on it at this point. Here are the facts: What I have had to have fixed: since new, Liftgate rattled: numerous trips/replacement by dealership. Ford engineer stumped. Put duct tape around the too-small latch pin and it rattles no more. Automatic part of dome light quit. Replaced once, then quit again. Left it that way. Waterpump needed replaced at 75,000 miles. Control arm starting to come loose at 75,000 miles. Replaced battery and tires once. Now I have a small oil leak starting at 85,000 miles. Was told that this year of Escape is notorious for leaking oil and eventually needing a $5,000 repair to head gasket to fix. Advised me to continue to drive it the way it is, as the repair worth more than the car. Leak is very minimal, no low oil between changes. Seat coverings are horrible. Water even stains them, and you can't get the stains out. Dealer told me he has no idea how to get them out either. Interior and exterior rusting, even though 100% garaged and regularly cleaned/waxed. You be the judge.
I bought my 2008 Escape used a year ago. Yes it had the faulty transmission pump already replaced. It is definitely not the most comfortable ride on the highway. My butt usually goes numb, but in-city driving is easy. The seat is powered on the driver's side helping me gain some more height (I'm only 5'6 making seeing over the steering wheel difficult in large vehicles). The controls are easy to figure out and are large enough that my monkey fingers can get control. This version does lack the Ford Sync of the newer vehicles but still has an audio jack. In town handling is easy but at higher speeds it is a bit of a challenge but has the stability control to help you out.
Ok let me say this many post reviews based on the experiences in repair shops. And a bad experience with minor things. Overall the escape is a terrific vehicle as with anything it requires maintenence and fluid changes frequently as well as filters. I only have one negative from driving on freeways. Its the moonroof noise. I pirchased a wind deflector hopefully it helps. Over all no problems as of yet recently inspected. Repairs not so bad. But it adds up if your not quick to take care of problems as soon as it rises. Play it smart
It still had the truck styling. Too bad the new ones look like space ships. We bought it as a small, safe, family car. It completely served the purpose. It had plenty of cargo space. The seats were cloth and a rough material. Water would leave rings in the material too. However, it was reliable.
I've only owned my Escape for 11 months, and I love almost everything about it. It has plenty or room, all seats are comfortable and it's fun to drive and easy to park. I have not had a single issue with it, except I think it might need a battery soon, but that's to be expected with any car that has 72,000 miles and temps around zero here in the Midwest. My only complaint is I didn't get the 4wd. Even with new tires, the front wheels spin at every start when it's raining or snowing. I'm getting used to the traction control light blinking at me (indicating the wheels have lost traction), but still very annoying. Maybe I have a lead foot for the amount of torque in the V6.
Ford will fix this problem at no cost to you. I have a 2008 Ford Escape and my transmission cooler is leaking, causing my transmission to slip. I took my car into Park Cities Ford this morning and they printed out a TSP (Customer Satisfaction Program 09B10) dated March 2010. The form states that the "Transmission Fluid cooler in your vehicle may develop a crack and leak transmission fluid. If not repaired, this leak may result in rough/harsh shifting and potential damage to the transmission." "FMC has authorized your dealer to perform the repairs under this program on your vehicle free of charge (parts and labor). The Program will be in effect until August 31, 2010 regardless of mileage.
We bought our escape with 46k on it and have put 40k on it since. It is a great vehicle for a small family. We are about to have a second child so we are thinking about upsizing a little. These old style boxy SUVs have more room than the newer crossovers I think. Only problem we had was when there was a carbon build up on the throttle body that was making it hard to press the gas. That was easily fixed with some carb cleaner.
2008 is my 2nd Escape, previous 2003 that transmission went out at 119K. This one I have 97K miles on it today, and have had no major failures or problems. I like it and it was an excellent buy and value. Mileage is good for a 4X4 and it has handled very well in water, mud and sand (Rocky Point, MX--not 4-wheeling, just the circumstances--rare). I am buying a 2012 right now. I don't like 2013 body style 3.0-V6 This Escape & all small SUVs, have lot of road noise. Seats get tiring when you driving long. That's the nature of what you get and what you pay. Buy good Michelin tires. People complain about seats staining--very easy--use carpet cleaner or expecially Oxyclean---works!