We traded in our 2013 Edge SEL and opted for the 2015 Edge Titanium. We are very impressed with the new design both inside and out. Our new Edge is as quiet if not more than my mother in laws 2015 BMW X5. The ride quality has improved even with the optional 20in Tires. I know people gripe about the My Ford Touch, but knock on wood we have never had any issues. The push button controls are a nice alternative to My Ford Touch. The engine provides more than enough power for us in the hills in and around Pittsburgh. We are still under 5000 miles, but continue to be pleased with our purchase. I would definitely recommend this to friends and family.
So I am a 24 year old and have had my 2015 Ford Edge titanium with the 2.0 eco boost 4cyl in the guards green color for a bit over a month. So far, very satisfied with the car. The color is awesome, almost like a Greyish-green. Great ride height, good visibility of the road. The 4 cyl, in my opinion is enough power for the car. I would imagine the 6 cyl version being terrible on gas mileage. I drive mainly city, stop and go traffic in Brooklyn and I am averaging 16.2mpg for approx 1200 miles I have already put on the car. Interior is extremely comfortable. A lot of technology!!! Bluetooth is very easy to use and responsive. Touch screen display is excellent as well. I have ambient lighting in the vehicle as well which I love. Another feature I find my self using is the foot activated rear lift gate. Very useful believe it or not. Also the auto start fuction from the key fob is excellent. Use it almost every day, I anticipate using it daily once the winter hits the north eastOverall I am very satisfied with the vehicle and deffinetly recommend it to anyone looking for a luxury SUV
I had my Ford Edge Edge towed to the local Ford dealership here in Idaho Falls, ID on November 23rd. It is now December 24th and it is sitting at the dealership under a couple feet of snow. I have just made my car payment for my reliable Ford vehicle. Two modules went out that control the remote entry and the push button ignition. I was stranded in the middle of winter with no heat and had to call for a tow. The dealership has been horrible with communication. I was sent to my regional customer service representative who said he would work on getting the part here faster. I was told the part would be here on December 17th. I finally called that evening to find out that the weather has slowed the shipping and it should be in on the 18th. Apparently the mule they are using walks very slow cause the shipment came in last night. It is now almost 11:09 am in Idaho and they still have not located the part. No vehicle for the weekend! Repairs made this year on my Ford Edge:
-Main system that runs my climate and radio had to be replaced.
-Rails on panoramic roof needed replacement.
-Alarm stopped working on automatic tailgate stopped working.
-Brake Booster tore. Known problem.
-PTU seal leaking and stinks up car. Known problem
-Two modules went out on remote entry and ignition. This caused my battery to fry and needed replacement.
****Please read the car complaints forum's before you buy a Ford Edge***** I would not recommend this vehicle to a friend or family member!
*New Issue - A couple months ago (around 6,500 miles), our brand new Ford Edge suddenly decelerated from 50 mph to 5 mph leaving us sitting alongside the road. We were towed to the dealership. Throttle body was replaced. In the weeks before this occurred, I noticed changes in the car's acceleration, mainly between 40-60mph (you'd really have to tromp on the accelerator and raise the rpm's to get it to speed up). We thought it was the transmission and took it to the dealership, who said they could find nothing wrong. Currently, the car behaves like an older car with a fuel pump issue when it comes to accelerating - it's sluggish, feels like it has "drag," and like you need to really press on the accelerator to expel gunk from it... that's the best analogy of how it drives these days. I had read of a recent recall of approximately 88,000 Ford vehicles for fuel pump issues and was surprised our vehicle is not included.
*Updated 10/7/16 - Windows still fogging up excessively, leaving a filmy residue inside. Scheduled to go to the dealership next week.
*Updated 4/7/16 - Scroll Down
We purchased a new 2015 Ford Edge SEL (3.5 L Cyclone V6 Series 4.0) on 2/2/2016 in Kenosha, WI. We noticed the windows fogging SEVERELY after taking it through a car wash, and then anytime it would rain (to the point the windows would remain fogged even with the defrosters on high). Also noticed water droplets in the tail lights. Took it to the dealership on 3/25/16 and learned it is LEAKING inside the interior of the vehicle! As of yet, our dealership is unable to diagnose the exact source of the leak. We have since learned that there is a LEAK PROBLEM WITH THE 2015 FORD EDGE AND DEALERSHIPS WERE INSTRUCTED NOT TO SELL IT. In researching this vehicle, this issue might escape the attention of consumers because it is not officially labeled a "recall."
In hopes of a resolution, we spoke with the Ford Regional Customer Service Manager (866-631-3788) who was adamant that Ford WILL NOT buy back from us this structurally defective vehicle. They insist our VIN# is not included in the leak issue - although the saturated interior of our vehicle seems to suggest otherwise. If we attempt to sell this vehicle in the future, WE will have to disclose to potential buyers the very same defect that Ford concealed from us - and incur a financial loss. After all, who would pay full market price for a vehicle knowing it leaks inside?
This situation puts us in a bind in many ways. To date, we've made only 1 car payment to our bank. Will this vehicle even last for 59 more payments? Besides the financial repercussions, there's health and safety concerns. Our son has severe asthma and allergies, including a documented allergy to mold. How long was this leaky vehicle subjected to the elements in a dealership lot before we purchased it? And, what's lurking inside the moist carpeting and overhead material, the cracks and crevices? We expressed these valid concerns to Ford, as well as to the dealership, to no avail. They refuse to buy back their defective new vehicle, insisting their only obligation is to repair it and "dry it out" by running the vehicle's heater. We can only conclude that the well-being of children doesn't rank high on Ford's list of priorities.
In exchange for buying back their defective vehicle, we've even proposed buying another Ford - a 2016 Ford Edge, or even a Ford Explorer (assuming no defects). As long time GM owners and first time Ford owners, we were excited about our new relationship. It appears that Ford does not reciprocate that zeal in their customer service, however. It ceases the moment the customer signs on the dotted line.
UPDATE: We stopped by the dealership on 4/2/16 for an update. Last we'd heard our vehicle was taken to a glass shop and the windshield resealed, which failed to stop the leaking. Next, it was taken to a body shop where a new windshield was recommended, and then ordered. To our horror, on 4/2/16, we stopped by the dealership and found our new vehicle - leaks and all - sitting uncovered, in the pouring down rain and sleet, in the dealership lot - where it has been for days awaiting arrival of the new windshield. In the very least, they could have covered it with a tarp. To be continued....
UPDATE (4/7/16): Update: A "pin-hole size leak in the body caulk of the upper right passenger window" was discovered and filled. A glass company came again, squirted window cleaner and blew air from inside the vehicle. The leak revealed itself on the outside where the glass cleaner started bubbling. Dealership said water was in the carpet and flooring, and on some wiring, but that the vehicle subsequently passed the leak test and water should no longer enter the interior. Ford also is replacing the right and middle tail lights. Hoping no further water damage surfaces in the future from this leak. Our vehicle should be done Friday, April 8th!
Traded in our 2012 ford escape for the new 2015 edge. We actually own a SEL 6 cyl. (But the review wouldn't give me the option). It's a responsive engine, Doesn't feel sluggish. We still aren't getting great MPG. But I suppose that'll come the more we break it in. Has a few blind spots, but that's to be expected with any vehicle... it's still easy to maneuver. Easy to see out of. I test drove the hyundai santa fe sport and it doesn't even come close to the edge! The edge feels more sturdy. I feel it'll last a long while! We have a 4 yr old and it's easy for her to get in and out of the vehicle, she has plenty of room in the back and she loves the cup holders that come down from the back middle seat. We unfortunately haven't taken it on a long drive that's over 2 hrs. But so far the front seats seem comfortable for both me and my husband. We are loving it! Love the close tailgate button.. very handy for me only being 5'3. My only concern is the material they used around the cupholders. It seems to scratch very easily. But other than that, we are very happy with our purchase and plan to keep it for years!!