Used 2011 Ford Edge SUV Consumer Reviews - 93 Car Reviews | Edmunds

Consumer Reviews

2011 Ford Edge SUV

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93 Total Reviews

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Disappointed
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Comfort
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By review8
on

Vehicle

2011 Ford Edge SUV Limited 4dr SUV (3.5L 6cyl 6A)


Review

Had this car less than 2 years under 30,000 miles. Already returned to the dealership 6 times. Had service for replacement of the main computer chip, replace defective power window switch, faulty fuel injectors, and a couple of sync issues. This was not a cheap vehicle, sticker over $40 grand. Can't take it anywhere afraid won't get home. As soon as I get back from shop trading it in on something other than a Ford!
After a few problems still have vehicle and overall pleased. Service related problems, Ford's not dealership, still aggravating.


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Great car ,flashy design
13 of 13 people found this review helpful
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By mshales282
on

Vehicle

2011 Ford Edge SUV Limited 4dr SUV (3.5L 6cyl 6A)


Review

I have a
2011 Edge w/ all the
whistles .. love the technology.
On a trip to the NC mtns. the car quit on me in a lonely mtn road after a 3 hr.
interstate drive.
I found an area to pull off the road turned around
(dropoffs on both sides) and coasted back down the mtn. while the engine idled roughly. ...stopped in
church parking lot and shutoff the engine.
on an whim turned on the car and it fired up normally.
This quitting at (70mph) happened twice again on way home to Florida 2 x in dangerous spots where I couldn't pull off. Upon returning I informed a dealer of what I had heard from another dealer..faulty throttle sensor (no record in computor. They finally replaced it..been fine.


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Good performance, but QUIRKY and has issues
8 of 9 people found this review helpful
Performance
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By stxedge
on

Vehicle

2011 Ford Edge SUV Limited 4dr SUV AWD (3.5L 6cyl 6A)


Review

Happy with vehicle's performance, comfort, and styling.
SYNC and MyFordTouch are quirky and are hit or miss whether or not they'll work correctly any given day.
I've had to get tips of forums on how to get the system working correctly again and have even had to do some hard resets.
Annoying, but not worrisome.
What is disconcerting, though, is the recurring smoke producing transmission leak from the PTU (power transfer unit) that is well documented in numerous online forums.
I've been fighting that one with the dealer for the better part of a year and a half and only have 27K miles on it.


Best Features

Styling, power, SYNC capabilites (though not its stubbornness), interior comfort and room.


Worst Features

Solve the well known transmission leak issue! That's a problem that seems to be very common and well documented and yet still continues to plague owners of this vehicle. The standard fixes of just replacing the seals just doesn't seem to work.


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Not what I expected
3 of 4 people found this review helpful
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By flangilotti67
on

Vehicle

2011 Ford Edge SUV Limited 4dr SUV AWD (3.5L 6cyl 6A)


Review

I've been a honda owner for the last 15 years but decided to buy american this last go around.
I loved the exterior look of the Edge but our love affair ends there.
The sync features are great, when they work.
I loved that the map would show me traffic speed & accidents, it worked for about a month.
For the last six months i've gotten an error message that the front collison isn't working but dealer can't find anything wrong.
the placement of the emergency lights is horrible, right under the sync screen and i constantly set it off.
trying to give the navigation verbal information, like a city or address is a nightmare. I also really dislike that the headrest are fixed and cant be move


Best Features

i love the keyless entry, the back hatch door and the sync does work well with my phone


Worst Features

make the headrests so that they can be adjusted foward/back, move the placement of the emergency lights, get the sync features to work consistently.


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Very Happy with Ford Edge
2 of 2 people found this review helpful
Performance
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Reliability
By rtp_owner
on

Vehicle

2011 Ford Edge SUV SE 4dr SUV (3.5L 6cyl 6A)


Review

We purchased a 2011 Ford Edge - for gas mileage we went from a 2007 Suburban (great but thirsty) to a 2009 Mariner (OK on gas but no go) to the Edge.

Did not realize Edge was so heavy, but appreciated how solid it was.
Great car.
No issues whatsoever.
Bought low end FWD model.
No touch screen etc.
Cloth seats were warm in winter so seat heater no missed.


Little bit of hesitation on times at acceleration but really strong engine.
Brakes were solid and steering was also OK.
Climate control worked well.
30,000 miles and only routine oil changes.
Zero mechanical issues at all.

Did not tow with the car but don't think it would have been an issue.

Highly recommend the Ford Edge.


Best Features

Very comfortable - roomy interior Rear AC Vent Very clear instrumentation Good power Good brakes Good steering Everyone felt very secure in this car Optional heavy duty floor mats great addition (not a joke - really very good) Very good car


Worst Features

Radio a little bit tinny sounding Rear visibility come have been better Ford should put some type of protective on the seats and carpet - we sprayed a lot of scotchguard when we got the car - renewed it regularly - still ended up a with a few stains Average Mileage computer wildly inaccurate Gas mileage could have been better


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