2 of 3 people found this review helpful
2010 Edge Lemon
By William O. on
Vehicle2010 Ford Edge Limited 4dr SUV AWD (3.5L 6cyl 6A)
Review5 Hours after buying this, systems started failing. It has been in the shop for a full 32 days and 3 mornings. The sunroof rattles, tranny failed, brake rotors failed (2600 miles), GPS system failed (Media, Phone, Radio and Nav screens lock/glitch), Iphone is incompatible, seat loses memory, USB failed, and tire pressure sensors failed. I have been battling Ford to fix these problems, and now I am trying to get them to take it back. I had a meeting with a Cust serv rep and field engineer that was a choreographed farce. The engineer who decides if they take it back himself dropped the ball back in April. I have now filed for BBB and NYS AG's arbitration. I don't trust this vehicle. 5500 miles.
Worst FeaturesRead the above. Their customer service needs drastic improvement. I know people who had similar situations with other car companies, and they replaced their vehicles right away. Why not Ford?
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