This van is a thinly disguised Mercedes. Really. You can get service at a Dodge dealer, same at Mercedes. Spare tire is located poorly if you are handicapped. Be ready for dealers trying to get you to sell yours. Mine has options like a front seats that allows standing and walking to the rear, rear area tie downs and cargo holds, twin batteries, 12 volt outlets all over. Use the electronic key to unlock and forget, the van relocks in a minute. Extra long, tall enough that I can stand in (at 6'5" tall), rear doors each with multi-position open states, and nice wide sliding side door (curb-side).
I have 2 sprinters. Both are 1 ton 3.0 diesels. I have same continuous problem with both van's. If you even think about driving on gravel road and it's wet, brake wear sensor wires are broken, making dash light come on. Every 35,000 almost to the mile, one of the carrier bearings (there are two and they are identical) will go out. 219 bucks for the bearing plus install. Finally found some brake pads that would wear longer than 25,000 miles. Dealer only at first, 125 bucks a set of pads. Now, torque converter is bad on both. One has 90,000 on it, the other 120,000. After doing some more checking, this seems to be a widespread problem. This fix is over 2 thousand. I can't keep up.
Drives very nice. Gets around on slick roads quite well because of the computer. Easy to work out of.
More dealers. 3 hours to my closest one. Take care of the customer on consistent problems.
I did a lot of research before getting my 08 2500 144. It's a basic unit & that is what I wanted. In the last 6 mths I have put 0ver 22k miles on the truck. No issues. The dealership crashed the truck & didn't tell me when I bought it. It seems to run fine & I keep my fingers crossed. My mpg are 21-23 on the open road & 21 in town. If you use the turbo then mpg drop big time. so take it easy & save $. In traffic handling is great. It will tow at freeway speeds but that was my lowest 17 mpg. The truck is quieter than other vans. Brakes are good in rain & in dangerous events. Lay out of inst. on dash are very user friendly. Radio is ok. Steering is solid & no real over steering.
High visibility is great & helps seeing what is way up ahead. Turning is tighter than expected. Cargo D- rings are a great std feature. Little storage hole all over the front are neat
Would like to get into an owners club. Larger fuel tank & more detail owners manual. Having a high 5th gear would greatly improve the mpg on the open road. Could use a built in retractable ramp for the rear loading area. Back up monitors should be standard. Wiper speeds could be more.