2 of 2 people found this review helpful
RAM 1500 Durability Problems
By J. Clark on
Vehicle2002 Dodge Ram Pickup 1500 4dr Quad Cab ST 4WD SB (4.7L 8cyl 5M)
ReviewI bought this truck new and have complied with all maintenance schedules without fail, using a Dodge dealer for all maintenance. I love the truck - when it's not broken. I've had the following failures in the first 88,000 miles - electric fuel pump, instrument cluster, rear axle seals, throttle position sensor, upper left control arm, right tie rod, front anti- sway bar bushings, and right front wheel bearing. Dealer has botched routine front end alignments, exhaust system repairs and front end repairs. Lack of durability/reliability has me looking at a sale/trade.
Best FeaturesInterior design is my favorite part of this vehicle - very well designed for function and ergonomics. I also like the balance between load carrying/towing ability, vehicle handling and ride comfort.
Worst FeaturesBetter training for dealership service technicians in diagnostic skills and repairs, better management oversight by service department managers, and better materials/design and build quality in the manufacturing process.
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