Many issues and poor customer service.
By SRodriguez on
Vehicle2000 Dodge Ram Pickup 1500 WS 2dr Regular Cab SB
ReviewThis was my first Dodge. It is a sharp
looking vehicle and is extremely
roomy. However, this is the extent of
their good features. V8 Engine
sluggish between 1500 - 2800 rpms.
Warped Rotors or drums at 6700 miles,
at 12000 miles, at 18000 and again at
32000. Second issue, at 13500 loud
hammering sound from transmission.
Dodge solution-pack grease between
incorrectly sized bushings. Since
28000 loud grinding transmission
noises when shifting. 4x in shop,
problem persists. valve body replaced
2x. Dodge claims don't need to fix bc
still moves and shifts. Service
advisors and Dept. Mgr at TX Chrysler
Dodge in Georgetown, TX no power to
fix. District Mgr no help.
Best FeaturesRoomy, nice looking.
Worst FeaturesBuild a quality vehicle. Evaluate GM to understand what performance V8 really means. Give your service teams the power to correct problems when they occur. Don't take your customers for granted, remember the 70's when poor quality almost put you out of business.
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