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Used 2015 Dodge Journey Crossroad SUV Review

Consumer reviews

Read what other owners think about the 2015 Dodge Journey Crossroad SUV.

5 star(25%)
4 star(0%)
3 star(25%)
2 star(0%)
1 star(50%)
2.5 out of 5 stars
4 reviews

Most helpful consumer reviews

1 out of 5 stars

Horrible transmission

Brendan Kaiser, Crestwood, KY, 09/11/2017
2015 Dodge Journey Crossroad 4dr SUV (2.4L 4cyl 4A)
My 2015 journey has 60,000 miles and the transmission is going bad already. Poorly made car DO NOT buy
1 out of 5 stars

Great at first, but within a nightmare ensued

M. Hamlin, Pensacola, FL, 08/29/2016
2015 Dodge Journey Crossroad 4dr SUV (2.4L 4cyl 4A)
I bought a 2015 Dodge Journey Crossroad in August 2015. By August 29, 2016 it has been worked on six different times. We have had to have the stereo system/Sirius XM replaced twice. A few times the SUV would not start and when it did start the display lights would not come on. The check engine light has popped on so many times I have lost count and when we went to go get it checked out … it mysteriously goes away. Most of the time when the check engine light comes on it is the fuel cap sensor. We shut it very tight but the mechanic at the dealership says he sees it often with the Journeys and all we have to do is go to him to turn it off. That is very inconvenient being a military family and moving soon. Today, on 8/29/16 the code that popped up says the the crank angle sensor has an issue, with it not wanting to turn on lately that makes a lot of sense. The inside is what drew us in. The sleek outside and the comfortable inside with Bluetooth, XM, and A/C throughout the car it was an awesome buy, or so we thought. We traded our 2013 Honda Odyssey in and it was the worst mistake we made. We are now looking into getting a different car only to realize the trade-in value plummeted so quickly and although the dealership agrees we have had numerous problems for a new car, they refuse to do anything about it except keep giving us the run around about why it has so many issues. **the dealership took the Journey back because of all the problems that we had. We purchased a new 2016 Dodge Grand Caravan. I loved the interior and ride of the Journey but it was not reliable enough for our family.
5 out of 5 stars

check it out for yourself...a pleasant surprise

ek900, Philadelphia, PA, 12/23/2014
2015 Dodge Journey Crossroad 4dr SUV (2.4L 4cyl 4A)
We went into 3-row crossover shopping with the Journey not on the list, and ended up liking it so much we special ordered! We test drove the Hyundai Santa Fe, Buick Enclave, Mazda Cx9, and Nissan Pathfinder, but we really liked the packaging of the Journey a lot better. We got a Crossroad model, FWD, with the V6, and I would recommend it. What sold us on the Journey was simply how … much better the interior was packaged for us. It's got plenty of room without being as big as some others. The seats are very comfortable and there is storage everywhere. Plus, we got the integrated booster seats, and they are so well-designed it is amazing to me they aren't available on other SUVs. UPDATE - two years in and we are happy. We did have a vexing problem of the AC leaking coolant that required three dealer trips for a fix, but to the dealer's credit, they covered a rental for the second and third visits, got help from FCA to figure it out, and got it licked. Otherwise the Journey has been trouble-free, and the built-in booster seat is not in use and it is a godsend!
3 out of 5 stars

luvinflorida

Karen, Brooksville, FL, 10/20/2015
2015 Dodge Journey Crossroad 4dr SUV (2.4L 4cyl 4A)
I bought my Dodge Journey Crossroads brand new in April 2015, I was so disappointed that it did not come with navigation , but did come with a big 8" screen and hands free calling . The radio is something cheap and not a Bose or Infinity. I would have also liked to have seen it come with a sunroof, this car offers nothing really for a $35,000 price tag !!!! NO WOW factor at all. I did … buy the 4 cyl model which was a Big mistake as it has NO power and takes forever to get up a hill and a ton of gas to get up to speed. I`m waiting for the time when I can trade this Crossroad in as I will do it with a Smile on my face as I will Never buy another one again !!!!!!!

Edmunds Summary Review of the 2015 Dodge Journey Crossroad SUV

Pros & Cons

  • Pro:Seating for up to seven
  • Pro:available built-in booster seats
  • Pro:useful interior storage solutions
  • Pro:smart touchscreen interface.
  • Con:Weak acceleration on four-cylinder version
  • Con:below-average fuel economy regardless of engine
  • Con:mediocre handling abilities.


Full Edmunds Review: 2015 Dodge Journey SUV

What’s new

The Dodge Journey heads into 2015 with no major changes.

Edmunds says

The 2015 Dodge Journey has an available V6 engine and a third row so it might seem to be a decent pick for families on a budget, but overall it falls short of newer crossovers with more powerful four-cylinder engines and better fuel mileage ratings.

Vehicle overview

If you find "compact" crossover SUVs a little too compact, yet you don't really want to deal with the large footprint and compromised fuel economy of a larger crossover, Dodge might have the answer. The 2015 Journey is one of the few "tweener"-sized crossovers that could prove the just right size.

As a people-carrier, the Journey has a few things going for it. The available third row of seating is big enough for small children, and there's enough space for adults in the second row, too. There are also built-in booster seats available, which will save any parent lots of valuable child-loading time. Up front, the optional infotainment system is an excellent extra we recommend. It's easy to use, control, and it doesn't distract from the driving experience.

Unfortunately, the 2015 Dodge Journey has some drawbacks. Even though there are two available engines, neither is exceptional. The standard four-cylinder comes paired to an archaic four-speed automatic transmission and doesn't get the kind of fuel economy we've come to expect from class-leading crossovers and it is lackluster at best for providing passing power. The available V6 gives a healthy dose of acceleration in comparison, but in our extensive testing, it was still slower than most rivals with upgraded engines.  Along with this lack of power comes a disappointing driving experience. Driven around turns at a decent clip, the Journey suffers from quite a bit of body roll that saps driver confidence. All of our favorites in this class provide more engagement and stability.  

One of those is the updated 2015 Honda CR-V. It may only have five seats, but it boasts lots of cargo space, an excellent ride and good fuel economy, too. The 2015 Mazda CX-5 and 2015 Ford Escape share many of the Honda's attributes but they're also a bit more entertaining to drive. If you require a third row, though, check out the Nissan Rogue as well as the larger 2015 Kia Sorento and Hyundai Santa Fe. The Kia and Hyundai are a bit pricier but have plenty of cargo space to show for it. Overall, the Edmunds "C" Rated 2015 Dodge Journey isn't a bad choice for your family, but there are several excellent vehicles we'd choose instead.

2015 Dodge Journey models

The 2015 Dodge Journey is available in five- and seven-passenger configurations. It is available in American Value Package (AVP), SE, SXT, Crossroad, Limited and R/T trim levels.

The American Value Package comes standard with 17-inch steel wheels, heated mirrors, keyless ignition/entry, cruise control, dual-zone manual climate control, a height-adjustable driver seat, a tilt-and-telescoping steering wheel, a sliding and reclining second-row seat and a six-speaker sound system with a compact 4.3-inch touchscreen interface, a CD player, an auxiliary audio jack and an iPod/USB audio interface.

The SE adds tinted glass, roof rails and LED taillights. Moving up to the SXT adds 17-inch alloy wheels, foglamps, unique front/rear fascias, body-colored exterior mirrors, floor mats, a cargo cover and net and satellite radio. Moving up to the Crossroad gets you 19-inch wheels, chrome exterior accents, dual-zone automatic climate control, leather upholstery, a six-way power driver seat (with four-way lumbar adjustment), Bluetooth phone and audio connectivity, an 8.4-inch touchscreen audio display, an auto-dimming rearview mirror and a fold-flat front passenger seat with hidden storage bin.

The Limited adds a V6 engine as standard, remote start, automatic headlights, heated front seats, a heated steering wheel and a 115-volt power outlet. The R/T includes all of the Limited features (minus the roof rails) and adds a monochrome exterior treatment, unique 19-inch wheels, a sport-tuned suspension, black perforated-leather upholstery with red stitching and a premium audio system.

Many of the features on the upper trim levels are available on lower trims via option packages. Other available features (depending on trim) include the Blacktop package (gloss black 19-inch wheels, grille and exterior trim), a sunroof, rear parking sensors, a rearview camera, a folding and reclining third-row seat, three-zone automatic climate control (with rear air-conditioning), integrated second-row child booster seats, a rear seat entertainment system, a navigation system (paired with the 8.4-inch touchscreen) and WiFi connectivity.

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Performance & mpg

The 2015 Dodge Journey AVP, SE, SXT and Crossroad are powered by a 2.4-liter four-cylinder engine that produces 173 horsepower and 166 pound-feet of torque. A four-speed automatic transmission is standard, and you can only get front-wheel drive with this engine. EPA fuel economy ratings are 21 mpg combined (19 city/26 highway) – which is definitely subpar for a four-cylinder crossover.

Optional on the SE, SXT, and Crossroad but standard on the Limited and R/T is a 3.6-liter V6. It's good for 283 hp and 260 lb-ft and is matched to a six-speed automatic. Front-wheel drive is standard and all-wheel drive is optional. We recorded a 7.8-second 0-60-mph time in a front-drive, V6-equipped Journey, which is about average for a V6 crossover in this price range. EPA estimated fuel economy for the V6 is 19 mpg combined (17/25) with front-wheel drive and 19 mpg combined (16/24) with all-wheel drive; both are below average for a V6-powered crossover in this price range.

Safety

Every 2015 Dodge Journey comes standard with antilock disc brakes, traction and stability control, active front head restraints, front side airbags, side curtain airbags and a driver knee airbag. Integrated second-row child booster seats and rear parking sensors are optional on every Journey. A rearview camera and rear parking sensors are available as an option on the SXT, Crossroad, Limited and R/T.

In Edmunds brake testing, a Journey V6 FWD came to a stop from 60 mph in 124 feet, an average performance for this class.

In government crash tests, the Journey received four out of five stars for overall crash protection, with four stars awarded for frontal-impact protection and five stars for side-impact protection. In crash testing by the Insurance Institute for Highway Safety, the Journey received the top score of "Good" in the moderate-overlap frontal-offset, side-impact and roof-strength tests. Its seat and head restraint design was also rated "Good" for whiplash protection in rear impacts.

Driving

The 2015 Dodge Journey has two personalities depending on which engine you choose. The four-cylinder engine is noisy and really doesn't have enough power to get this heavy crossover moving. The outdated four-speed automatic transmission that comes with this engine does the Journey no favors in the fuel economy department, either.

Accordingly, we'd avoid the four-cylinder entirely and step up to the 3.6-liter V6, which feels potent in any situation. Unfortunately, fuel economy is still below average, and the six-speed automatic transmission can be slow to respond when a downshift is needed.

Around town, the Journey provides a smooth ride. However, the steering is on the slow side, and you might find yourself having to make more hand movements than you would otherwise prefer. When driven harder through turns, the Journey's body leans noticeably. The Journey feels heavier than other compact SUVs and solid on the open highway, even over rough surfaces, but it doesn't inspire much confidence around corners.

Interior

Though Dodge seldom has enjoyed a reputation for high-quality interiors, the 2015 Journey does boast pleasing materials and textures throughout the cabin and solid-looking assembly. The gauges and dashboard have a functional and contemporary design that wouldn't be out of place in any number of higher-priced vehicles.

There's almost universal acclaim for Dodge's available UConnect 8.4-inch touchscreen infotainment interface. You won't find a system that's more straightforward to use or more pleasing to the eye, with large, readable typefaces and icons and sensible menus.

Families will appreciate the selection of clever storage places squirreled throughout the 2015 Journey's cabin, particularly the cubbyholes in the floor. There's a fair amount of legroom behind the front seats and the integrated child booster seats are a nice bonus. Also helping the family-oriented mission is the Journey's available third-row seat, which is bundled with a separate rear air-conditioner. This seat is far from adult-friendly, but if you need to take a couple extra kids to a T-ball game, it's handy.

Lower all the seats and the Journey coughs up 67.6 cubic feet of total cargo capacity, which is about average for this class, slightly less than the Kia Sorento and CR-V, for example, but more space than some other two-row compact crossovers.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2015 Dodge Journey in Ohio is:

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