Used 2009 Dodge Journey Consumer Reviews
Brakes are crappy
year and a half in and I've already had to replace the pads and rotors...absolutely not acceptable but the warranty doesn't cover it. Do not purchase this vehicle as it will cost you way more in the long run than a well built import...sorry to say it but it's true
Journey into Hell
Bought a used 2009 SXT Journey with 11,000 miles on it 6 weeks ago. Last week, the tranny locked up and it has been at the dealership ever since. Boast Dodge in Bradenton, Fl. After many delays, false hope, and mising parts, I am 11 days still with no car. Chrysler provides no loaner or rental, even though the dealerships are overstocked with new and used cars. I contacted the dealership, the general manager, and the Chrysler hotline, all give me the run around. Buyer beware, this is a first year car, plauged with problems, and a company who may not make it till 2010. Do your research before the purchase, if it's a good deal, theres bound to be a reason.
- R/T 4dr SUVMSRP: $3,99592 mi away
- SXT 4dr SUVMSRP: $6,995192 mi away
- SXT 4dr SUVMSRP: $3,800265 mi away
Owner
I love driving my Journey. I like the idea that you have the feeling of a larger vehicle in a crossover. The interior is very convenient in many ways. My only complaint is that for a 6 cyl I do not get good gas mileage. I am getting only 10.4 to 11.1mpg on local traveling. I get the same mileage as on my 8 cyl Tahoe which is a much bigger vehicle. After reading all the other reviews I do not understand why I am getting so low mileage. On a longer trip I only get 14mpg. I truly hope this improves because I would highly recommend this vehicle to others if it was not for that one complaint.
Brakes & Rotors Out After 18 Months!
I just read all the reviews and wish I had BEFORE we bought this car... I have accepted the minor problems (broken visor, inconvenience of early recalls, and panic alarm going off when using the keyless entry); but the expense incurred for brakes and rotors going out after 18 months is just NOT acceptable! And to be told it is a "normal wear and tear" problem not covered by warranty adds insult to injury. I wish dodge understood that people buy new because they don't want to deal with these types of problems. I don't know how to do it, but I am hoping someone reads this and know how to get a recall effort going because this is seriously concerning!
Value for Money - SE Plus
I live in Toronto, Canada. Canadian market has SE Plus model, same 4.0 L engine except for $1,000 more you get more features (remote keyless entry, sunscreen glass, speed control, roof rack, security alarm). I had additional upgrades like Premium seats (same as SXT) for $375 and auto dim rear view mirror plus bluetooth for $300. Engine is noisy at high rams and lacks power. Otherwise quiet on highway.