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Used 2009 Dodge Journey Consumer Reviews

3.5 out of 5 stars
344 reviews
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1.13 out of 5 stars

JUNK!!!

lettau, 02/12/2013
2009 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
38 of 40 people found this review helpful

Don't buy this car. check engine light came on three times in one month, wiring harness replaced twice, window components, starter and then 2 weeks later the rack and pinion went. Chrysler won't do a thing about it. don't buy this car. I went back to dealer and they wouldn't help either.

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1.88 out of 5 stars

Journey To Hell

journeytohell, 08/09/2011
2009 Dodge Journey SXT 4dr SUV AWD (3.5L 6cyl 6A)
15 of 15 people found this review helpful

My "2009" Journey was a beautiful show room car and thats all the good I can say about it. This car is a LEMON! New rotors and brakes every 10,000 miles. Won't start 3 times a week. Every time I turn the wheel I have this loud grinding noise like the wheels are going to fall off but, don't bother taking it in to the dealer because they will have it for days and then tell you they have no clue whats wrong and now that the warrenty is up they don't care if it's an exsisting problem or not, your S.O.L. My advise don't buy a Dodge......

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3.63 out of 5 stars

2009 Dodge Journey RT

stadman82, 08/08/2013
2009 Dodge Journey R/T 4dr SUV (3.5L 6cyl 6A)
22 of 23 people found this review helpful

The biggest problem that I have had with this vehicle is the battery needing to be replaced. Very easy job. 15 minutes if you have tools. Everyone reading the bad reviews on this vehicle, remember is a couple hundred out of a thousands of vehicles. I understand the electrical problems. The starting problems with the key. Try replacing the battery in the remote.. Runs off a chip (needs power). Only complaint is brakes and tires. If your change brakes, spend the extra money and get quality like Brembo and a high quality set of pads. Will save hundreds in future. Tires no answer, suck it up. My family enjoys this vehicle and have owned it for 3 years 30,000+ miles.

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2.13 out of 5 stars

DO NOT BUY!!!

ccknezevich, 10/22/2014
2009 Dodge Journey SXT 4dr SUV (3.5L 6cyl 6A)
50 of 56 people found this review helpful

So I read the reviews before I bought my 2009 Dodge Journey in May of 2012. I have had this car now for 2 1/2 years and it seems there is always an issue. Multiple batteries, changing the brakes nearly every 10,000 miles, tires are awful, I have had to replace some type of wheel sensor, the key fob doesn't always works so sometimes my car won't crank right away. Electrical problems where the alarm goes off and takes a while to make it stop. This car has been a nightmare.. not to mention, the value. I still owe 15k and it's not even worth 9k. It loses so much value every year.. and for good reason. If you buy this vehicle after reading this review.. don't say you weren't warned!

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1 out of 5 stars

melted spark plugs

Todd, 05/18/2016
2009 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
16 of 17 people found this review helpful

This is my parents car. 1rst problem as with many other vehicles it's the first model year. biggest issue happened while driving them on a moderate trip (a few hundred mile round trip) the car started losing power. All gauges read fine. Eventually the check engine light came on so I got off the highway and pulled into a garage. the mechanic plugged in and checked the codes. Computer showed a misfire on cyl. 2. When he tried to pull the plug it would not come out. After some effort on his part it finally came out. To our surprise the end of the plug was melted away (gone, no electrode, nothing). He checked the other plugs which were fine. After cleaning the threads he put in new plugs and cleared the codes (all 1 of them). Car started and ran fine. A few weeks later it happened again. But this time 2 plugs were melted away and a 3rd showing damaged. They took it to the dealer, who said it was caused by overheating and stated that it would not be covered due to abusive driving, saying they should have shut the car down when the temp gauge went up. Only problem their is that the temp gauge never went up to show overheating nor did the check engine light come on until the plugs were already damaged. {Now for why, the cooling system has 2 thermostats an upper and a lower. The upper regulates the temperature of the head and the lower for the heater and the rest of engine. The upper thermostat went bad and stuck in the closed position, problem here is that the computer only has a sensor for the lower thermostat and the same goes for the temp gauge.} We called dodge and they were sticking to the dealers diagnosis and cause. In the end I had to have a new/used engine in. I explained the issue to the garage that did the work (obviously not the dealer {Browns of Greenfield, MA} and they seem confused or thought I was until I picked it up. They saw what I was talking about and agreed on the poor engineering/design. Buyer Beware.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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