Corwin Ford Tri-Cities

I have an '86 F250 that's certainly in far above average condition, with the natural exception of its Ford "self-destruct interior door panels." I've owned the truck for 20 years, I've taken good care of it, and I consider that I know it really well. I've had most of its major work done over the years at local Ford dealerships including Corwin/Legacy/Russ Dean/Lithia/Columbia Center, etc. Most everyone who sees my truck coming knows whose it is and what condition it's in, especially those who have done any actual hands-on work on its 460 engine. Last Fall, while in your shop for some reasonably routine work, my truck met with an untimely demise. I was shocked when I picked up the truck to find the headliner ripped plus the center speaker grille broken out of the dashpad. After a short investigation, it was concluded that no way was my truck in that condition when it arrived for service. We all may never truly know who, or what, happened to it. However; Jere Gorsline and Paul Smith stepped right up to the plate and accepted full responsibility for repairs "to make things right." After some mutual dissatisfaction with a polystyrene dashpad cap, I gave Jere the name of JustDashes.com I had read about in Hemming's Motor News. To my amazement, he picked up the phone and called JustDashes in Los Angeles and ordered a new dashpad right in front of me. The dashpad had to be fabricated from a casting. JustDashes wanted to know what shade of blue my dashpad was, so Jere ripped off a chunk of my old dashpad (which had been in pristine condition) and sent it to them, saying "That color right there!" I HAVE NOOOOO IDEA WHAT THAT FLIPPING DA$$$HPAD CO$$$T! Jere called at one point in December to give me a progress report and to let me know that it all was going well. I never told him I appreciated that. When I picked up that truck on December 29th, I was totally amazed at the quality of the work when I opened the driver's door. That dashpad is STUNNING! S-T-U-N-N-I-N-G! It might even be better than Ford NOS would have been. The headliner is immaculate! I don't know who's ever going to read this survey but you need to know that it's one helluva job to tear all that !@#$%^& out of that truck, put it all back in, and make it work. Needless to say, I'M IMPRESSED and it takes a lot to impress me when it comes to hiring someone else to do something I either used to do myself, or I could do myself. When friends and family talk to me about where to take a car or truck for repairs and why, they generally listen to what I have to say. I tell everyone I talk to how Corwin Ford in Pasco WA took care of my truck. You folks deserve every word of this positive survey and you have earned a customer for life. Jere, Paul, Willy, Andrew, and anyone else...THANK YOU VERY, V-E-R-Y MUCH!!! Feel free to call anytime regarding this survey. I have no issues providing my phone number to Ford. My phone numbers are on file. Signed: ~ANDREW DIXON, Richland WA