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Peninsula Subaru


3888 State Hwy 16 W, Bremerton, WA 98312 (map)
Today 8:30 AM - 7:00 PM
Sales Rating
Recommend:
Yes (2) No (1)
Service Rating
Recommend:
Yes (11) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Disappointing experience
Written by Tim on 04/27/2025

My wife and I went to trade our 2021 Forester Touring that we purchased from them four years ago for a 2025 Forester Hybrid Limited. We only have 30k miles on it and it is in excellent condition. The dealership tried to make up a problem with our car by saying there is an issue with the starter and lowballed us for trade. First off to have an issue with the starter it would have extended cranking or not crank. Our car also has the fuel saving feature of turning off the engine when stopped so it restarts quickly when you release the brake. There is no issue with the starter. Then they stated if you get it looked a in our service department and there is no problem then we could possibly offer you more. 😳 How stupid do they think we are? You have permanently lost us as customers.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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Peninsula Subaru on 05/08/2025
Dealer Response
Tim, I'm sorry to hear about your experience with the trade-in process. We strive for transparency and fairness in all our dealings, so it's concerning to read this feedback. If you're open to discussing this further or have any other questions or concerns, please feel free to reach out. Thank you, Steve Taylor - General Manager - 360-479-4320
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