Pohanka Honda of Fredericksburg
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Dealership Sales Review
sales Rating
Horrible customer service
Written by 01/03/2015
onBought a 2015 Honda civic from pohanka and the worst experience possible. They take forever to process everything from loan paperwork to trade in paperwork. 3 weeks after trading in our old car m wife had to drive up there and get the sales manager to sign off on a check for us. The employees are rude, all of them. They won't fix any problems they make so don't waste breath trying to get them. Just walk out the door, better yet don't even go up there.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No