Skip to main content

Alpha Motorsports


410 Hudgins Rd, Fredericksburg, VA 22408 (map)
Today 9:00 AM - 7:30 PM
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Buyer BEWARE
Written by JadaHaughey on 11/21/2016

We found the perfect car, my husband flew out to Virginia - from Indiana to buy it. When he got there the A/C didn't work, neither did the heated drivers seat (which we asked over the phone about, cause I am dsiabled and NEED the heated seats to work, we were assured EVERYTHING was in working order), the rear passenger window, the sun roofs - both covers. They looked at it on site and assured us the A/C was fixed and that they would fix the heated seat. My husband drove it home. Then the oil sensor started dinging and the check engine light came on - so we took it into our local dealership's service department. $1400 later we thought it was fixed, Alpha sent us a check for $500 - which we thought was great. We were still waiting on the fix for the heated seat. Then the A/C stopped working. We found out the evaporator in the dash was bad - anther $1400 into the car. We were in CONSTANT contact with Alpha, they suggested we exchange for another car on their lot. We didn't want to do that so a month or two went by. During which our daughter had brain surgery, so we had our plates full. One day while driving to the Childrens Hospital we realized the car was leaking power steering fluid. We took it into the dealership locally and found out it's an $1800 repair. We contacted Alpha to go ahead with the exchange and they said they would only give us $14000 for the car we just bought for $18750 in May. SERIOUSLY. Yes we put about 4k miles on it since May - we had to drive it back to Indiana, so that's the bulk. So here we are STUCK with a vehicle that we have already sunk $2300 into and now it needs another $1800, and the heated seat still doesn't work. So we are screwed. DO NOT BUY A CAR FROM THESE PEOPLE!! They DO NOT care, they don't fix them, they put band aids on them and say you bought it AS IS. [non permissible content removed]

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.