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BMW of Fairfax

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BMW of Fairfax
8427 Lee Hwy, Fairfax, VA 22031 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
4.77 out of 5 stars (170)
Recommend:
Yes (69) No (4)
Service Rating
3.5 out of 5 stars (125)
Recommend:
Yes (1) No (1)
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Dealership Service Review

1 out of 5 starsservice Rating
Poor service
Written by Showard on 07/16/2018
Had 2 visits at this center and was very dissatisfied with my service and will not be back
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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bmwfairfax on 04/26/2019
Dealer Response
We regret to hear that you had this experience with us. Thank you for taking the time to let us know how we can improve. We will use your feedback to ensure the best possible care for our guests going forward.
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