L & S Toyota of Beckley

Today 8:00 AM - 7:00 PM
Open Now
Sunday
closed
Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
8:30 AM - 7:00 PM

Customer Reviews of L & S Toyota of Beckley

5.0
Overall Rating
(48)
Recommend: Yes (27) No (0)
Write a review: Sales | Service
sales Rating

Good dealership

by Kae1987 on 09/19/2017

The staff was very friendly and worked hard to make sure we could get the car we liked! Excellent customer service!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

48 Reviews
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service Rating

Awesome Service with a smile

by RDBailey on 09/21/2017

I was greeted upon entering, had very courteous service , the oil change was done in a timely manner,love the excellent waiting area

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Good dealership

by Kae1987 on 09/19/2017

The staff was very friendly and worked hard to make sure we could get the car we liked! Excellent customer service!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

L&S is the BEST!

by Larry0225 on 09/08/2017

Such magnificent customer service!! I wish I could remember his name, but we always try to go to him when he is there. He is the guy that signs us in. He is always so wonderful! Friendly and knowledgeable! Very patient and understanding! He is def one of my favorite L&S employees!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great experience

by Courtney92 on 08/04/2017

They made my first buying experience absolutely amazing! We stopped at a few other dealerships and this one was by far the best!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Toyota

by Sethdickens on 08/03/2017

Very helpful and friendly staff. This is our 5th purchase from L&S Toyota and have all been great experiences. Would recommend to anyone looking for a great car buying experience

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Service Review

by TonyCMiller1 on 07/22/2017

all work and service is done in a timely and professional manner, and therefore I will recommend L & S dealership to all people I meet.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

bettysrav

by rollback1 on 07/13/2017

saleman was very friendly and not pushy to buy vehicle salesman was very knowledagable about vehicle everyone who we talked to was friendly

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Dennis

by Dennis_F1 on 07/01/2017

Always helpful, nice and courteous. Will recommend to family and friends and will do business with them again myself. Thank you.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great experience!

by kfleenor on 06/30/2017

Fast and very efficient. Our wonderful associate called me when our car was ready to let me know. Very, very helpful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great service experience

by EddieandTeresa on 06/28/2017

Friendly, helpful and prompt service. Clean and comfortable waiting area with refreshments and free wifi access. Thanks L & S Toyota of Beckley Wv.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Excellent experience!

by ACH2017 on 06/05/2017

All the people involved were so very helpful. The car is in great shape now, and I have no worries. I will definitely be going back when service is ever needed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Service on RAV4

by CarrieE1 on 06/04/2017

The staff was very helpful in explaining the type of service received on my visit. I will definitely return in the future.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Love L&S

by Dunkjam on 06/03/2017

Courteous, friendly and professional My car maintenance light came on and I called L&S. They told me my wheels needed to be rotated and I made an appointment.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Survey

by mcipolat on 05/21/2017

Pleasant experience. Work was completed in a timely manner. Completed work was explained and invoice was reviewed. Next scheduled maintenance work was addressed

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

First Toyota service experience-6 month scheduled maintenance

by timbowehs on 04/12/2016

Immaculately clean repair area, cordial, efficient technicians, vehicle was ready quickly. It is evident to me that Toyota wants to keep the customers satisfied.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great Dealership! Highly recomended

by tewagner on 03/29/2016

Salesman remembered me from a stop in 2 years ago. Entire staff made you feel welcome and appreciated. They took their time and made the process of purchasing a car feel easy

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

L&S Toyota Service Review

by J2atBeckley on 03/28/2016

The recent improvements to the service center are great. The service representative was and has been in the past very professional and personable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

L&S Toyota

by Terrylk25801 on 03/23/2016

The people are great the service prompt and the accommodations are nice. Would highly recommend L&S Toyota to my friends.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

One day at my dealership, getting things done to my new car at L & S Toyota

by jhshtoyota on 03/11/2016

fast service, friendly employees, always looking out to the needs of the customer, always a pleasure having work done to my vehicle at L & S Toyota.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

2016 Corolla LE

by Kendra_Smith90 on 03/10/2016

Prompt and courteous service. The sales manager explained everything quickly and efficiently and he helped to make it a painless process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

toyota camry buyer

by sebutler1234 on 03/09/2016

able to go in and get what I need and walk away happy, the step by step purchasing goes real smooth

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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