Faulkner Toyota of Harrisburg

by Georgeg62 on 12/14/2016

We recently bought the new Toyota Highlander and we are very happy with it. The sales team was great and they did a good job. I am overallt happy with the purchace.

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by BillyMicMac on 12/12/2016

Easy to work with, got me the car I wanted for the price I needed.

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by sarahbeth12 on 10/11/2016

I have less than perfect credit and was actually treated as a customer instead of a number. Logan was my sales person and he was nothing less than perfect. He did everything that he could to get me in to the car I wanted and he treated me great while doing so.

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by Nomus on 03/08/2013

So after my car was struck from behind and totaled, I found myself in the market for a new vehicle. I had been looking at Camrys off and on for some time, and pretty much new exactly what I had wanted. A friend of mine had had a good experience with the Edmunds internet service, so I figured I would give it a try. So I went ahead and filled out the form to request prices from area Toyota dealerships. I stated that I knew what I wanted and also that I knew what I was going to pay, and simply stated that the first dealership to get me there would earn my business. Of course, within several hours, they had all responded. Most of the responses were the canned standard and pretty much a waste of my time. The representative from Faulkner made a weak attempt of offering me an attempted competitive price, but was still way out of the ball park. So I moved on. I began working with dealerships that were not a part of the Edmunds program. Of course, I kept receiving canned inquiries from Faulkner. Then I received one on a Sunday and thought someone might actually be ready to make things happen. So I responded and informed the representative that I had negotiated a deal that I was happy with, and that if they would meet or beat it, that I would be willing to give them a chance. Instead of making an honest attempt, I had the luxury of several more canned responses, telling me how great the dealership was, why I should buy there, and invitations to test drive a car that I had already decided I was going to purchase. Needless to say, I did not purchase from Faulkner, but from a nearby dealership instead. The dealership that I purchased from was not one of the ones that I had received quotes through Edmunds from. You would think that in this day and age, car dealerships would understand that the internet is a tool that many people are making use of to purchase their vehicles. It's unfortunate that some just haven't figured it out. After the impersonal service that I encountered with Faulkner, there is just no way that I could recommend them, which is obvious since I went elsewhere to make my purchase. If someone simply would have taken the time to put forth a little effort, things may have been quite different.

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