Rick Hendrick Toyota Sandy Springs

Rick Hendrick Toyota Sandy Springs

Today 8:30 AM — 9:00 PM
Open Now
Sunday
12:00 PM — 6:00 PM
Monday
8:30 AM — 9:00 PM
Tuesday
8:30 AM — 9:00 PM
Wednesday
8:30 AM — 9:00 PM
Thursday
8:30 AM — 9:00 PM
Friday
8:30 AM — 9:00 PM
Saturday
8:30 AM — 8:00 PM
Open Now

Customer Reviews of Rick Hendrick Toyota Sandy Springs

4.7
Overall Rating
(16)
Recommend: Yes (12) No (2)
Write a review: Sales | Service
sales Rating

Amazing Customer Service

by HappyCarBuyer on 03/22/2017

All I can say is WOW! My wife and I came in to purchase our 1st car and where simply blown away by the immediate and high level of customer service shown to us by Ken Ludwig, Chris, Winston and the rest of the great team. Being novice in purchasing the team over at Rick Hendrick on Roswell Rd where patient, kind and determined to make sure we drove away in the car of my wife's choice. We could not have asked for a better team to help guide us step by step in purchasing our first really really nice car. Thank you Ken and Thank you guys so much!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

16 Reviews
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sales Rating

Their mantra Once you signed, We're done with you.

by This_is_Me1 on 05/05/2017

I went to Rick Hendrick's to purchase a vehicle. 1st inspection, car not clean and I went back twice before the deal was done. I was to pick up car at 9 but was not ready. While I was waiting decided to do paperwork. This is my advice to individuals that are going back a second time to make sure that car is re-inspected before signing. Their mantra should be, "Once you signed, we're done with you." They never returned my call to address a concern. Because they already the money. All I wanted was a call. It was my fault for not conducting second inspection before signing. Watch your back..

Recommend this dealer? No

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? No

sales Rating

Amazing Customer Service

by HappyCarBuyer on 03/22/2017

All I can say is WOW! My wife and I came in to purchase our 1st car and where simply blown away by the immediate and high level of customer service shown to us by Ken Ludwig, Chris, Winston and the rest of the great team. Being novice in purchasing the team over at Rick Hendrick on Roswell Rd where patient, kind and determined to make sure we drove away in the car of my wife's choice. We could not have asked for a better team to help guide us step by step in purchasing our first really really nice car. Thank you Ken and Thank you guys so much!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

A great experience

by fredvig on 03/19/2017

The crew at Rick Hendrick Toyota did an amazing job. David Ly and Aaron Dunford in sales, and Julian Foster in finance all went the extra mile to make our car buying experience a great one. We'd done a lot of shopping around for a new Rav4 Hybrid, but with no haggling, David offered me the best deal from the start. They've earned our loyalty and we will be spreading the word about the Rick Hendrick Toyota.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Great service end-to-end

by LilachEli on 02/12/2017

Great service by Chris Kalfas. He went through the entire long process with us very professionally and patiently. Price was good. Also the financing and service teams were great.

Recommend this dealer? No

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Great Experience

by zacharykale on 01/29/2017

My wife and I were down 1 vehicle and only had an afternoon to find and buy one that fit our budget. Shaka was awesome to work with and helped us quickly get to the numbers that fit our budget with no pressure at all! We had a great experience here and would definitely work with Hendrick Toyota again! Definitely ask for Shaka.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Great experience

by lemzo72 on 01/27/2017

I had a great experience last week buying my new car.THe sale team was nice and helpful .They got me a good price for my new Toyota Sequoia.Thumbs up to Susan.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Enjoyable new car purchase experience with Chris Kalfas

by Drummerboy82 on 01/04/2017

My wife and I stopped at Hendrick Toyota Scion Sandy Springs after talking with Chris Kalfas over the phone. Chris was very knowledgeable and came across genuine and customer centric. Once we selected our Toyota Highlander Limited Platinum he took the stress out of car buying in determining our final price. Everyone we met at the dealership was friendly and went out of their way to make sure we were comfortable and answer our questions. My wife took the car back a few days later to install a couple of added options and the service staff provided a courtesy car. Our overall experience with Rick Hendrick Toyota was a great one. Keep up the great job!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Javares Knight

by JennyHalo on 12/28/2016

I am the type of person who really dislikes car salesmen, they always seem so pushy and I honestly think they lie to get you into a car you really can't afford. But Javares Knight totally changed my opinion of them. He listened to me showed me a few options and didn't push me into anything. I like that he explained all the details I didn't quite understand. He made shopping for a car pleasurable.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

service Rating

compliment

by bambarbiya on 12/26/2016

Great service department representative! I want to thank great service specialist of Sandy Springs Rick Hendrick Toyota, Mr. Chris Rodriguez. He is a super knowledgeable expert. I had hidden electrical problems in my Toyota, random loss of complete power and turned back on whenever it wanted to. This was a big problem, as it made me always late to meetings and other important functions. Before I came to meet service specialist Chris, I went to Peachtree Industrial "No Service Location World of Toyota". After three days of my visits, they decided to refuse to fix my car because my car was previously in an accident. They didn't have any clue about my car problem and they did not have a REAL certified mechanic and service representative to find the electric issue in my car. But they charged me for nothing $367.00. Nothing was done! Still no refund! I lost hope. My kids recommend me to visit another location of Toyota dealers. I am very lucky, because I met service specialist Chris Rodriguez at Sandy Springs Rick Hendrick Toyota. He really knows how to listen to customers, and very important, how to deliver the issue to the certified mechanic. He immediately developed a strategy. He said - "diagnostic will take time and we go step by step." I had hope! He really cared about me and my car problem. He gave me a car for rents and the price for everything was very affordable. I felt his honesty, integrity, and professionalism. Please keep him on the same position and let him grow. I trust him and I want to see him on my future visits in Sandy Springs Rick Hendrick Toyota. Thank you Chris and mechanic who fixed my car. I'm driving my car already five days and the car has not shut off like before, that's GREAT! My respect to Chris and all employees of this location! [contact information removed]

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

sales Rating

4Runner Limited PurchaseI

by Jclot1983 on 12/22/2016

I had the misfortune of my car dying while in a Atlanta. I am from Birmingham, AL. A stressful situation was made incredibly better by Chris Kalfas and the amazing team at Rick Hendrick. Thankfully I had began my research on the 4Runner Limited months prior to my car's timely demise. Chris was able to answer my incessant questions, truly went to bat to get me an incredible deal and made sure I was taken care of from start to finish. This was truly a wonderful car buying experience.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Wonderful Experience!

by Shelleyness on 12/21/2016

Brad Bauer was great! Knowledgeable, friendly, techie, great deal! Willing to negotiate fairly. Vehicle - Toyota RAV4 Hybrid XLE All Wheel Drive - incredible! Toyota has really evolved RAV4 into an advanced form. Excellent ride, response, power, GPS, SiriusXM, auto adjusting cruise control, lane deviation monitoring, backup camera with pedestrian detection, etc!! I love my new "ride"!!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Very Great and Nice experience

by sumanMA on 12/09/2016

This is the best Toyota dealer in the town. They have given the low price for my Toyota Camry LE 2017. The sales people who helped Genesis and Ralph Mcruder were really nice.Thank you really for the great and real deal.I would definitely suggest for my friends.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Ask for Chris Kalfas!

by ErinB614 on 12/05/2016

We had the best experience working with Chris Kalfas to purchase my new car! I had my eye set on one particular used vehicle on the lot that had absolutely everything I wanted. It was going to be at the top of our budget and Chris did everything he could to get us the best deal possible so I could leave in my dream car and trade in my old car headache free. Any and all questions we had were answered. I cannot recommend Rick Hendrick Toyota, in particular Chris Kalfas, any more highly! If you are in the market for a new or used vehicle, definitely check them out!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Ask for Chris Kalfas

by Kristina_C on 11/22/2016

Just bought a sweet Toyota Highlander Limited from Chris Kalfas at Rick Hendrick Toyota Sandy Springs. Best car-buying experience ever! Chris was really helpful throughout the process. We got a great car at a great price. Definitely going back to Chris for our next car.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Great Experience!

by thechachj on 02/17/2015

My husband and I bought a used car from Rick Troung and were very satisfied with our experience. I did a lot of research on the car we were interested in, including price. The car we bought was a good deal even at the price they had it listed for before negotiations. The process was easy and pretty straightforward and everyone we dealt with, from the sales side to the business office to the reception team, was very friendly. Rick Troung was our salesman and he was not only nice, but kept in touch with us throughout the transaction, even calling several days after the sale to make sure we were happy. Aaron Griffin was the manager on duty at the time we purchased the car and he was also a super nice guy and very easy to deal with. Overall, we had a great experience with this dealership and would definitely look to them in the future when we're ready to buy another car. I even recommended to my mom, who has a Toyota, to try their service department based on our experience with the sales side.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Great salesman

by nascarjr88 on 12/05/2014

Aaron Griffin was our salesman and he was AWESOME. We drove over 4 hours from Dothan,Al to buy our car. It was a great and very easy sales experience. Aaron has a great personality and made the whole process easy and stress free. He took care of all our questions and needs with ease. I would highly recommend this dealership to anyone. Thanks Aaron for making it worth the drive. Brent

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

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