Momentum BMW
Dealership Sales Review
Salesperson Kyle helped set me up with a custom ordered BMW 135i convertible. At the time of my order, I was in Hawaii with the intent to pick up my new vehicle in Houston on leave while transferring. Out of the big 'three' dealers in Houston, I was swayed towards Momentum because of three reasons 1.) Close to my parent's residence, for convenience when visiting 2.) BMW offered the best price for my made-to-order car versus other dealers 3.) Kyle was the easiest to work with and had the most support to the consumer out of all three. Of note: Kyle was receptive to my desires for the vehicle. He did not attempt to lead me down a path to add on things I didn't want. When it came time to get the order in, Momentum was able to swap quotas (production dates) in order to get my vehicles priority bumped up a little bit to ensure it would be in Texas in time for my arrival. And of course, when playing the waiting game, he was receptive and understanding to my questions regarding status update, wanting to see photos when it arrived, etc. Always made time for me as a customer even though the sale was essentially made. Pickup day was a breeze too. In and out of the dealer in about 2 hours - probably could have been less if I was in a hurry. Overall, highly recommend working with Kyle for purchasing a new BMW.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes