Momentum BMW

I bought my Certified Pre-Owned BMW 328i from there. I found it online and flew into Houston to test drive the car. Loved it. My dealer was [non-permissible content removed]. Not willing to negotiate, did not offer water/coffee and later bribed me to give all "10s" for the BMW survey. She said if I give all tens she would give me BMW cap or shirt (this should've been included). Needless to say I didn't give all 10s and I never received it. Furthermore, I received an e-mail from BMW Momentum General Manager asking if someone had called me. I checked no. And still no one contacted me. I called asking for him and left a message complaining and my call was not returned. First off, I put down $20,000 that week I test drove. The finance guy messed up my paperwork several times. And they kept putting me on pressure to send over the forms or else they would put it back out on the market. Even though I gave them the $20,000. My dealer never asked me if I wanted the extended warranty so when I read the paperwork saying I declined it, I sent it back asking them to add the extended warranty and tire protection. Then the finance rep also forgot to send the notary forms. And then the paperwork got mixed up. I sent the paperwork again. Finally my car was ready to be shipped(..so i thought) the finance rep forgot to ask for a copy of the ALL the information needed for the bank. I went through the dealer recommended shipper, New World Auto Transport. And that was the worst experience not only because they were late on their guaranteed delivery date. The customer service reps who they used to dispatch my car were disrespectful and degrading towards me. So I finally got my car and it was muddy inside, two caps on the wheels were missing, I have a drive train malfunction, low coolant, and close to needing an oil change.