Westside Lexus
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Dealership Service Review
service Rating
Very Expensive
Written byon 03/23/2017
updated 04/01/2017
The service provided at the dealership is incredible, but comes at a very high price. I have to admit I'm disappointed with how much I have had to spend to date on repairs for my 2009 Lexus IS 250. It has about 86,000ish miles. I've had other vehicles with many more miles than this and have not had to spend as much as I have on this car. My most recent repair was for the door lock assembly at a cost of nearly $700! I had no choice but to get the repair because the key fob would not unlock to door. That should not be going out at 86k miles!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes