Your Privacy

By accessing this website, you acknowledge that Edmunds and its third-party business partners may use cookies, pixels, and similar technologies to collect information about you and your interactions with the website as described in our Privacy Statement; and you agree that your use of the website is subject to our Visitor Agreement.
Skip to main content

AutoNation Toyota Gulf Freeway


12111 Gulf Fwy, Houston, TX 77034 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (35) No (4)
Service Rating
Recommend:
Yes (33) No (8)
Back to Sales Reviews

Dealership Sales Review

4 out of 5 starssales Rating
Excellent sales work, awful extended warranty pitch
Written by Prius2013 on 03/06/2013
updated 06/09/2025

We purchased a 2013 Prius which fit our requirements perfectly. We dealt initially with Donna T., who was outstanding, and later we dealt with a very knowledgeable young man and with Internet Manager Taha Y. These two gentlemen were also excellent, as was a young lady who briefed us on the features of the car. I didn't hear any of the slippery talk car sales people are prone to--it was all business. I got a great price and immediate delivery--five stars all the way. Unfortunately none of this can be said about the high-pressure sales pitch we were given concerning extended warranties and prepaid maintenance. The salesman tried every trick in the car salesman book to get us to bite. Once home, I compared what we had been told against information in the Toyota Financial Services website. Very little of what the salesman told us matched the Toyota Vehicle Service Agreements or Vehicle Maintenance Plans. A final point: Toyotas are very reliable, long-lasting vehicles. You don't need an extended warranty. I paid $1800 for one on my 2006 Prius and didn't have a single claim. So put your money in a savings bond, not an extended warranty.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.