AutoNation Toyota Gulf Freeway
Dealership Sales Review
On Jan 2014 I purchased a 2008 Toyota FJ cruiser from Autonation Toyota Scion. During the sales procedure I was offered and elected to finance the vehicle . After I inquired I was advise by the finance representative that he would check with only two financial institutions to get my finance approved. first he claimed that he wasn't working for the dealership and later admitted he was... ( so much for integrity ) Shortly after I was advised that my car loan was indeed approved .The day this took place my credit score as reported by Transunion was 794. In the weeks following the purchase I have been bombarded by rejection letters from a handful of financial institutions ALL without exception( and I have most of the letters) stating the rejections is following a credit application via Autonation Toyota Scion Gulf fwy. I called the dealership and advised them that due to so many hits on my credit made by them my credit score as reported by the same credit bureau Transunion had dropped to 741. The manager of the finance department tried to wash his hands off trying to blame it on other applications I have made ( I did not receive one single rejection letter from a previous inquiry and one other application I have made , he also tried to blame it on the fact of some American express card I NEVER EVER HAD and a JCpenney card I NEVER EVER HAD. he lied saying that the dealership applied on my behalf to 4 financial institutions that the dealership worked with and that I will not get any more of those rejection letters. The first few letter that I got I threw away. As of this moment ( because judging from the trend I am pretty sure there will be more coming) I have eight (8) rejection letters from:Toyota financial services,Fifth third bank,Regions,Ally financial,JPMorgan Chase,Bank of America, US bank and ALPHERA Obviously I was lied to by the first financial representative who stated he was checking with only two financial institutions and later by the finance manager who claimed that they only applied to four such institutions. As a result of this foul practise my credit score was adversely effected . The honesty and integrity of some of employees of this dealership is substandard.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No