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AutoNation Ford Gulf Freeway


12227 Gulf Fwy, Houston, TX 77034 (map)
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Sales Rating
Recommend:
Yes (26) No (2)
Service Rating
Recommend:
Yes (20) No (2)
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Dealership Service Review

4 out of 5 starsservice Rating
Great service from Representative, technicians can improve
Written by HTownBud on 12/20/2022

Techs left a rag hanging from the skid plate. My driveways was stained with oil. I understand that oil changes are a difficult task, yet the use of foldable funnels and taking off the plates prevents dripping on the truck bottom panels.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

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Shane Kelly on 12/21/2022
Dealer Response
Hi, thank you for taking the time to leave us feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
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