Glenn Polk Chevrolet Buick GMC of Gainesville
Back to Service Reviews
Dealership Service Review
service Rating
Outstanding Support and Service
Written byon 06/24/2025
Had an engine break down on the interstate on the way to south Texas. Got ahold of the service department just before they closed, and they were super supportive. The very next morning right when they opened, they got their techs on it and had it fixed and out the door within a couple hours. Their techs knew their stuff and explained everything that happened and why it happened. Great support and great service. Highly recommended!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Trent Polk on 06/27/2025
Dealer Response
Thank you, Matthew, for sharing your experience! We know how stressful a breakdown on the road can be, and we’re so glad our service team could step in quickly and get you taken care of. It’s great to hear our techs not only got you back on the road fast, but also took the time to explain everything clearly. We truly appreciate the recommendation and are thankful we could help when you needed it most!
Report