AutoNation Ford Burleson
Dealership Service Review
I wasn't going to have my Lincoln service done with AutoNation but I'm happy I did. Originally was going to take it to a Lincoln Dealership in Fort Worth but never received a call back in the alloted time I was given, so I said forget it. Brought the vehicle in and needed a new torque converter. Repairs didn't happen immediately and I needed a vehicle for the weekend. I did request to use it but was given a loaner vehicle to avoid further damage since I was paying out of pocket. The following Thursday my car was completed and price was matched to what I was quoted. All in all a good experience other than being down to one car but it worked out with the kids being home for winter break. AutoNation provided good service and also provides me with My Lincoln Access points.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes