MINI of Austin

100% Bad Experience. It's sad as Mini knows they are the only Mini in Austin and they treat you that way. Bad news since I stepped in the door. RUINED my credit report + score. Ordered 2011 Countryman and during the 6 weeks of waiting to get it, would take days to return phone calls or emails. Had to leave work and drive to Mini to get answers. Then it took them almost 2 weeks to pay off trade in AFTER the Finance called them and said the loan was due in 5 days. This now has made my credit score drop 85 pts. Arguing with Honda and have to put in appeals to Equifax, TransUnion and Experian. The house I was buying is now on hold as I cannot close until this is fixed which takes 30-45 days. So if you want a place to ruin your credit, treat you bad, and never get back to you...Mini of Austin is the place for you. I may also add the tinting company they recommended to do the work on my car...I had to go somewhere else to pay $612 for the removal as well as the redo if their butchered job. Thanks Mini of Austin!