AutoNation Cadillac West Amarillo
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Dealership Service Review
service Rating
Repair
Written byon 03/10/2024
Never have loaner cars but over all well pleased.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Peter Joyson on 03/11/2024
Dealer Response
We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
ReportKiara Dou on 03/11/2024
Dealer Response
Hi, thank you for taking the time to share your feedback with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
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