AutoNation Cadillac West Amarillo
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Dealership Service Review
service Rating
Changed parts, didn’t fix the problem. Kept my vehicle 2 weeks
Written byon 06/20/2021
I needed my vehicle fixed and got 100 away and the check engine light came back on.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Serenity Gibson on 06/23/2021
Dealer Response
Hi, we are deeply disappointed by your experience at Autonation Cadillac West Amarillo. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (806) 410-3825 to discuss what we can do to help. Take care.
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