AutoNation Cadillac West Amarillo
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More to life than sitting in your waiting room.
Written byon 08/21/2018
Two and a half hours for an oil change? That's WITH an appointment made two days before. We have one or two more prepaid oil changes. After that, we won't be back.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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autonation on 09/18/2018
Hi Jandarew, thank you for bringing this matter to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (806) 318-0057 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
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