Kayser Chrysler Center of Watertown
Customer Reviews of Kayser Chrysler Center of Watertown
Purchase of a used vehicle
byon 11/18/2022
The salesperson and General Manager were very friendly and helpful. I was very put off by the person who test drove my vehicle and made statements that were unnecessary. I left after hearing what he had to say and was not about to purchase the vehicle. The GM called and made the deal happen.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Oil change
byon 01/06/2024
Always on time
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Bruce
byon 09/26/2023
Service is always prompt at appointed time. Service manager Kelly and advisors are great.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Appreciate the service and spirit
byon 04/26/2023
Oil change and tire rotation. Thankful for their kindness.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Most knowledgeable and courteous car dealership personnel ever.
byon 01/12/2023
I would like to share the great experience I recently hade at Kayser Chrysler in Watertown, WI. I brought my 2021 Ram 1500 in for a minor tailgate recall inspection and was treated well by a knowledgeable and professional Service Dept staff. The inspection was made quickly and all is well. My sales associate, Glen Bornick, programmed my smartphone so that it would communicate with the vehicle Uconnect system. I have been having issues with it lately. It took him all but two minutes to do it and showed me step-by-step.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
oil change
byon 01/04/2023
excellant. they even noticed that I was due for tire rotation and suggested that I do that and they did
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Car Maintenance
byon 12/12/2022
Friendly staff working to get the job done efficiently
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Purchase of a used vehicle
byon 11/18/2022
The salesperson and General Manager were very friendly and helpful. I was very put off by the person who test drove my vehicle and made statements that were unnecessary. I left after hearing what he had to say and was not about to purchase the vehicle. The GM called and made the deal happen.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Service and warrantee work
byon 07/25/2022
Set appointment for service and repair. Service items were taken care of and parts for warranty repair were ordered. Second appointment was set when part came in and was taken care of within an hour.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 05/07/2022
Never checked my vehicle over or test drove to make sure all was well. Broke down on side of the road. Was promised communication and never received a call. Had my vehicle for almost a month total and still no communication
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Excellent experience
byon 02/18/2022
Awesome service department.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Fastest sales and no BS
byon 03/27/2021
If you want easy sales and give you hassle free go to Kayser Chrysler Center at Watertown all sale person and finance are professional and very approachable. Most of them are military retirees so if you are veteran go to Kayser Chrysler Center at Watertown and look for Mr Derek Kumbier he will not BS you and will give you the right price of the car or trucks. This is the first time I buy a truck less than an hour and it is worth the drive. Thank you for the best experience to buy my 2021 Jeep Gladiator.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Kayser
byon 11/16/2020
Great experience. Friendly staff.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Not your typical car dealership and in a good way!
byon 02/21/2016
My husband and I had been looking for a Chrysler Town and Country. We had gone to four other dealerships in the past week. All of which had left us leaving very unhappy and without a vehicle. Our van buying experience changed as soon as we pulled up to Kayser Chrysler Center of Watertown and we were greeted immediately by Scott Bornick. Scott is such a great asset to this dealership. He is extremely knowledgeable about the vehicles and was great to point out all the features and to explain them in detail to us so we knew exactly how to use them. Back at the dealership we were introduced to Glen Bornick. He had emailed me earlier in the week about a vehicle and would be further assisting us with the purchase of the van we were interested in. We were hesitant at first to deal with someone else because Scott had been so great but we have to admit Glen was just as awesome! Then we met Steve and we were 3 for 3 for having knowledgeable, not pushy, and just plain awesome guys to work with. We were able to leave the dealership not only with a new van but we also left extremely happy, in a great mood,and with a dealership that we could happily recommend to our friends and family. Thanks guys for all your help!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great responce time and very personable people
byon 07/12/2015
Great people to work with and very personable. Smooth transaction with the purchase of my new truck.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Awesome buying experience!
byon 12/09/2011
This was just an amazing vehicle purchase experience! After visiting several dealerships during the research and testing phase, I knew instantly that Kayser was right choice for me. This is the second vehicle purchase that I have made from Kayser, and quite honestly, I don't why I even bothered to look anywhere else this time around! This was by far my most enjoyable vehicle purchase experience yet, and i will be sure to go back again. the staff is outstanding! They are real down to earth people that want to make sure that you are comfortable with your decision. if they don't have what are looking for, they will get for you. Totally seemless from the minute I stepped onto the Kayser lot, through the minute I picked up the sparkling new vehicle! I will definately recommend all of my family and friends to consider Kayser first!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
