Lithia Chrysler Jeep Dodge Ram of Klamath Falls
Customer Reviews of Lithia Chrysler Jeep Dodge Ram of Klamath Falls
Great customer service
byon 03/16/2024
Fast and friendly customer service. Staff is easy to work with.
great service
byon 04/24/2024
professionalism of service staff
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change
byon 04/16/2024
Breakroom, in and out in a reasonable amount of time
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Thank you
byon 04/03/2024
Very quick and easy
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil Change
byon 03/31/2024
When I arrived around 10am there was a 2 hour wait. The technician suggested I come back after 3pm because it’s usually not busy and can get right in. That’s what I did and got in and out quickly. Great suggestion!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good attention to detail
byon 03/28/2024
Yes, John phoned to say filters needed changed. We appreciated the heads up.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great First Visit Experience
byon 03/23/2024
Josh did a great job with accommodating my schedule and staying within the job quote
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great customer service
byon 03/16/2024
Fast and friendly customer service. Staff is easy to work with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Jeep Renegade Purchase
byon 03/04/2024
No high pressure sales. Thorough explanation of the vehicle before and after purchase. The buying process was efficient and easy. Salesmen Brett and Rex were friendly and pleasant. Simon is an awesome finance manager. The entire experience was seamless!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Good Transaction
byon 02/27/2024
I appreciated Kaleb's professional demeanor while making the deal. I was surprised to learn I had actually been talking to Scott (Luoma, I believe), and not Kaleb. I feel like Scott did the "main part" of the deal (negotiation).
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2 Comments
Great service
byon 02/03/2024
Just dropped it off and was done before the end of my day at work.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
A very good dealership
byon 01/04/2024
I appreciated the willingness to work with me on pricing and giving me the time to explore anything I needed about the truck I was interested in and any other details of the transaction. Everyone was kind and polite as well as professional.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
BEST car buying experience EVER!!!!
byon 12/31/2023
BEST car buying experience and let me tell you, I’ve bought a lot of cars!!! The Medford Lithia Jeep was a horrible two week ordeal which led to a tad end. A friend told Brandon Berg I needed help. Brandon called immediately and we made a deal over the phone in 15 minutes. He had the car driven over from KFalls on a truck at no cost to me the NEXT day with a bow on the front. Don, the man who delivered my car was an absolute delight. I cannot recommend this dealership enough!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
1 Comments
Great service
byon 12/29/2023
Even though they were short staffed they took got us in and out quickly and were very friendly. Great experience!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
5 Stars All Around!
byon 12/26/2023
I've been bringing my Durango's to Lithia for years and the service department really goes above and beyond to take care their customers needs. I just took my Durango down for it's scheduled oil change and the experience is ALWAYS top notch ! John in the oil change department should get a raise, any concerns or questions I have he always goes above and beyond. Great employee, just saying companies need more like John!! Thank you once again Troy Westlake
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
fantastic detail
byon 12/23/2023
getting text from advisor was great. The quality of the detail was fantastic
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
oil change
byon 12/18/2023
quick an easy for oil changes
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Have to go early to get in and out
byon 12/10/2023
The agent was professional and easy to work with
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Personal Touch
byon 12/03/2023
My husband and I dropped off our Jeep for service and noticed how attentive they were with everyone.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 12/03/2023
Very friendly and efficient
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Helpful when things went askew
byon 11/23/2023
When our transmission in our only work truck went out and we were looking at a long wait for repairs, everybody in each area seemed to be trying their best to get us into a new truck quickly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Jeep service
byon 11/23/2023
fast friendly service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments