Bob Mariano Chrysler Jeep Dodge Ram

Bob Mariano Chrysler Jeep Dodge Ram

Today 08:00 AM — 07:00 PM
Open Now
Sunday
12:00 PM — 04:00 PM
Monday
08:00 AM — 07:00 PM
Tuesday
08:00 AM — 07:00 PM
Wednesday
08:00 AM — 07:00 PM
Thursday
08:00 AM — 07:00 PM
Friday
08:00 AM — 06:00 PM
Saturday
09:00 AM — 05:00 PM
Open Now

Customer Reviews of Bob Mariano Chrysler Jeep Dodge Ram

3.6
Overall Rating
(11)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
sales Rating

Excellent experience!

by NancyJT on 12/21/2016

I could not be more satisfied with the dealership in general, but even more so the sales representative I worked with, Jeff Rosen. Rather than just trying to sell me something, he sincerely wanted to help me find the option that best met my needs. He was knowledgeable and patient. He took the time to show different payment options and printed them out so I had something to refer to when I left and continued my search. I never once felt pushed in any direction...it was truly all about wanting me to enjoy the experience and love the end result!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

11 Reviews
Sort by:
sales Rating

Excellent experience!

by NancyJT on 12/21/2016

I could not be more satisfied with the dealership in general, but even more so the sales representative I worked with, Jeff Rosen. Rather than just trying to sell me something, he sincerely wanted to help me find the option that best met my needs. He was knowledgeable and patient. He took the time to show different payment options and printed them out so I had something to refer to when I left and continued my search. I never once felt pushed in any direction...it was truly all about wanting me to enjoy the experience and love the end result!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

PUSHY

by joel4832 on 07/02/2015

DO NOT BUY FROM... If you're in the market for a new car I highly recommend you look elsewhere. Sales man (Jeff) and Finance Manger (Bob) are both typical and are only out to make a quick buck. In my recent purchase they did nothing but push for a fast transaction and even after multiple times of bring told NO I'd like to think about it. If you have to do business at this dealer STAY AWAY from both of these guys. Over all I recommend to SHOP ELSEWHERE.

Recommend this dealer? No

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? No

service Rating

Reg oil changes & AC repair

by Ray193 on 09/14/2013

Service Dept personnel were very friendly work was done it a timely manner--prices were fair and equitable to other dealerships

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

specialized service

by wjforbes on 04/18/2013

I paid much less than I thought I would have to pay to have several Mopar performance parts installed into my vehicle. i was told if it was a Mopar part they could put it in. They were right and so was the price. I gave them two days to do the service and they had it back to me in several hours. Thank you !!

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Good buying experience

by Traceyjeep on 04/11/2013

Went looking for a Wrangler and visited Ken L. at Mariano.The process was easy and comfortable with Ken being very helpful without the expected "pushy" salesperson.He listened to our needs and brought us two different Wranglers to drive and consider.Rather than steer us towards the more expensive model...he listened to our needs and wants and actually led us to the lesser priced vehicle because it met our desires.Overall excellent experience!!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

great sales experience

by hockeycoach24 on 02/20/2013

great sales team !!! no pressure sales , and my salesman Jeff did everything to make the purchase as painless as possible !! overall good experience....

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? No

sales Rating

they do not give you a fair price for your trade

by wessaguset on 08/06/2011

I went back to them to look at a new jeep.Ihad bought a new jeep from them 3 years ago and was planing to trade it in on a new one but the money they offered me was over $2,000 less than other jeep dealers offered they tryed to convince me that I would not get any more for my jeep and that I should buy there and then so be aware and shop your trade before you go there

Recommend this dealer? No

Purchased a vehicle from this dealer? No

Did the dealer honor all commitments made? No

service Rating

first oil change service gone horribly wrong

by elizabethh64 on 07/29/2011

I bought a 2011 Dodge Avenger Heat from Bob Mariano Chrysler Jeep Dodge. Brought in to dealer for my first oil service at 4000 miles. The mechanic over tighted the oil filter and did NOT CHECK HIS WORK. The oil leaked completely out of the engine on the 34 mile journey home. The manager answering the phone did not want to deal with me.. Asked who is my sales rep "I'm not dealing with this talk to your sales rep" is what I was told. they tried to make me feel like I did something wrong. Asked me "did you check your oil".. my oil was in a lake under the car in my driveway after sitting for 4 hours before discover. I sent my car to a different dealership who took care of the degreasing. I got my car back over a week later. My new car experience was horrible. I will never have my car serviced at this dealership and am telling all my friends and family to steer clear of BOB MARIANO CHRYSLER JEEP DODGE CONCORD, NH

Recommend this dealer? No

Were you satisfied with the quality of work performed on your vehicle? No

Did the dealership complete the work within the timeframe promised? No

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? No

sales Rating

Mislead during sale.

by elizabethh64 on 07/29/2011

During my sale the salesman promised me a 60 day no questions asked return policy. If for any reason I was not satisfied with my purchase I could return it. On my very first oil change service, the service dept over tightened the oil filter. This caused the oil to leak out of my engine the 34 miles home. The manager who answered te phone was rude about it. Said "I'm not dealing with this issue, who is your salesman" passing the buck. they tried to make me feel like I did something wrong before admitting service error. I asked them to take back this brand new car with only 4000 miles on it and put me in a new one as I wanted to use the "60 day return policy" (I only had this car 58 days before the service error).. they laughed at me and said they never promised me such a thing. I will never buy another car from Bob Mariano Chrysler Jeep Dodge, Concord NH.. and I am telling my friends and family to steer clear of this dealership.

Recommend this dealer? No

Purchased a vehicle from this dealer? No

Did the dealer honor all commitments made? No

sales Rating

Great experience

by bserafin1 on 07/21/2011

I have purchased several vehicles from this dealership and have had an outstanding experience each time. Sales and service have both been fantastic to deal with and they have made the entire process very easy and painfree. I would and have recommended this dealership to several family member and friends.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

none

by bayyana on 07/26/2007

none

Recommend this dealer? No

Purchased a vehicle from this dealer? Yes

about our dealership
Google Map