Herb Chambers Chrysler Jeep Dodge Ram of Danvers

Herb Chambers Chrysler Jeep Dodge Ram of Danvers

Today 8:30 AM — 9:00 PM
Open Now
Sunday
11:30 AM — 5:00 PM
Monday
8:30 AM — 9:00 PM
Tuesday
8:30 AM — 9:00 PM
Wednesday
8:30 AM — 9:00 PM
Thursday
8:30 AM — 9:00 PM
Friday
8:30 AM — 6:00 PM
Saturday
8:30 AM — 6:00 PM
Open Now

Customer Reviews of Herb Chambers Chrysler Jeep Dodge Ram of Danvers

4.3
Overall Rating
(50)
Recommend: Yes (4) No (0)
Write a review: Sales | Service
sales Rating

BEST EXPERIENCE EVER

by Wayno1956 on 08/24/2017

John chiavaras made this the best car shopping/buying experience ever!!! George was also the best with quick and easy finance options. There was no haggling over pricing or trade in....up front and genuine no pressure. A great way to do business..very unique in car sales. Check here first !!!! Thank you both

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

1 Comments

50 Reviews
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sales Rating

BEST EXPERIENCE EVER

by Wayno1956 on 08/24/2017

John chiavaras made this the best car shopping/buying experience ever!!! George was also the best with quick and easy finance options. There was no haggling over pricing or trade in....up front and genuine no pressure. A great way to do business..very unique in car sales. Check here first !!!! Thank you both

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great place to purchase a vehicle

by Lancers4208 on 03/30/2017

We had a great experience at this dealership, from the moment we walked in and were assisted by John Chiavaras who was not only extremely helpful but also quite friendly and knowledgeable with the purchase of a new vehicle. Would definitely go back again for another vehicle.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Amazing Experience

by klynn923 on 03/28/2017

We had a wonderful experience at this dealership. From the moment we walked in and met John Chiavaras we were completely satisfied with the level of professionalism, friendliness and honesty. He helped us order the exact Pacifica we wanted and kept us up to date on the progress of the order. It came in very quickly and when I went back to the dealership, my husband was working and unable to be there. As a stay at home mom, buying a car could be intimidating., but not here. Everyone at this dealership is honest and trustworthy. I was able to complete the transaction with full confidence and that was led by John Chiavaras. Thank you Herb Chambers for employing such wonderful people and allowing a stay at home mom to feel comfortable buying a car (with her husband on the phone!) There's not too many places that this could happen. And we LOVE our new Chrysler Pacifica Limited!!!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

John Puleo is the BEST

by ShellenaL on 02/02/2016

John Puleo went above and beyond to make sure I found the right car. He exceeded all expectations I had! He's not like most car dealers, you can tell he genuinely cares.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Vito @ Herb Chambers Jeep Danvers

by Eric_T_Danvers on 09/10/2015

Most people only feel the need to write a review if they had a negative experience which is usually true for myself as well. Rarely am I so compelled to write a positive review after a buying experience. I really can't say enough about my sales guy Vito at Herb Chambers Danvers. Buying a car is just a frustrating experience no matter what you do. I've been to at least a dozen dealerships over the last few weeks, looked at at least 20 different new cars, and I can honestly say with ease that this was the best by far. Vito is an A+ salesman and really made me feel comfortable with the whole process. It's obviously a car salesman's job to sell as many cars as possible... but Vito's #1 priority while my wife and I were shopping for a Jeep Cherokee seemed to be our satisfaction and comfort level with every aspect of the process. That has had a huge impact on our decision to ultimately purchase the car from Vito at Herb Chambers and honestly we couldn't be happier. I can see why he was just as successful back home in Chicago. Five stars!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Lewis is great

by steve1386 on 07/17/2015

Recently purchased my third Jeep from Herb Chambers. Worked with Lewis again, he knew that I didn't want to spend all day at the dealership and got me in and out very quickly. He found the perfect vehicle for me, got me a great price for it, also got very fair price on my trade it. Lewis is a very personable person, none of the typical car salesman tactics-very straight forward and to the point. Finance staff was very quick and efficient. I would highly recommend Herb Chambers and especially Lewis.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Sales

by Pittimaw on 04/24/2015

Vito helped us find our brand new Jeep Wrangler. He was so awesome, he didn't try to over talk us, he let us know all the facts and helped us figure out what we needed. The price was right and he and his team helped with that too. Overall he was great and I would go back to him in a heartbeat! Go see Vito

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Go See Jeff

by kwnunes on 04/22/2015

Jeff is a manager in the service department; takes fantastic care of my wife and I when we bring our Jeeps in for servicing. Today, dropped in for express service, was in and out in about 20 minutes shorter than expected, everything I wanted done was done perfectly. Highly recommend the dealership, love the service department, go see Jeff.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Amazing Experience

by brettpete13 on 04/19/2015

Had an absolutely great experience leasing a car here. Kenny Fiandaca helped me right away, and was the most knowledgable person I have ever dealt with. He was patient, and willing to show me exactly what I was looking for. When the dealership didn't have the exact car I was looking for, he was willing to walk me through ordering one. Instead of trying to get me into a car on sight that wasn't exactly what I wanted, he was able to find one on sight that was FAR better than I even thought I could have afforded. He went out of his way to get me a car that exceeded my expectations, and get it down to a price that fit my budget, even though I didn't think it was possible. I am going to tell everyone I know to see Kenny!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

white jeep patriot lease

by jessntanya on 04/16/2015

Vito is the bomb!!!! First car I ever got.. New driver and a jeep is all I have ever wanted. I wanted low payments and Vito helped me out. Same day I got what I wanted. Vito is the best and everyone that wants a car and a nice guy who takes his time go to him:)

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Kenny F is a ROCK STAR!!!

by jeepchick87 on 03/05/2015

I was dreading buying a car because of all the headaches involved.... well not with Kenny! Unlike at other dealerships, Kenny didn't waste my time by trying to SELL me a car... he took the time out to listen to me so he could really grasp what I was looking for. I didn't find what I wanted the first time around but Kenny kept in touch and found me the PERFECT vehicle just a few days later. I was blown away by how professional and knowledgeable Kenny was and will be buying my next car from him without a doubt! Anybody looking for a car - go to Herb Chambers and let Kenny do the dirty work for you - you will be glad you did!!!!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Excellent Sales Support

by tommyboy20 on 01/03/2015

I have been in the search market for a used car for my daughter for the past 6 months. I recently found a vehicle that would meet all of our requirements including safety, features, condition and price. After narrowing our search I then found the same vehicle at Herb Chambers in Danvers. I called in advance and upon arrival we were introduced to Ken Fiandaca. Ken showed us two vehicles and placed them side by side for a true comparison. After making our decision Ken then made the entire sales process very easy and comfortable. He explained all of the used car policies and stood behind everything he said with no pressure or hidden sales tactics. During the past 6 months I have dealt with many different dealerships as well as salesman. Ken, by far made this an easy decision to make. His manager, Will Laflash, also came by to make sure my daughter was well taken care of in a very courteous and profession manner. I highly recommend Herb Chambers of Danvers and the entire sales team. Thanks again Ken, Tom Vasquez.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

The perfect Wrangler

by Losbluejeans on 01/01/2015

After spending nearly two months visiting every Jeep dealership in Massachusetts and New Hampshire for my new Wrangler, I decided to make one final stop at Herb Chambers in Danvers. To be honest, I was really only going in to confirm that the prices I had been quoted were in fact the best possible deal and planned on leaving with that information and buying elsewhere. I was greeted by Kenneth Fiandaca Jr, and after five minutes of chatting with him it was clear that this was a night/day difference to every other dealership we had visited. There was no pressure, he listened closely to my very specific requirements and found me exactly what I was looking for. In fact, he found me a model I hadn't even considered - and as soon as I got behind the wheel I was in love. Beyond that, the price was fantastic and everyone else we interacted with throughout the process was equally welcoming. As I mentioned, I didn't plan on buying from Herb Chambers - but my experience with Kenneth changed that and I'll most certainly be back.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Excellence in Customer Service

by Voodoo68 on 12/31/2014

Baught my 2015 Jeep Wrangler Unlimted Sport from Salesman Sean Fitzgerald on 12/30/2014. What a streamlined professional process. Everone from the General Manager Jim Kilmas to Zac Papadakis the Business Manager was amazing. I didnt know buying the car I really wanted could be this easy. I am blown away, and have never had a simular experience at anyother Boston area dealership. Herb Chambers has earned a new customer.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Excellent car-buying experience!

by dloveman on 12/20/2014

I hadn’t bought a car in several years and was dreading heading into the dealership. When I got to Herb Chambers in Danvers, I was greeted by Darlene and, admittedly guarded, I said, “I’m looking to buy a car.” She laughed and told me I was in the right place. I had done some research and knew exactly what I was looking for so we took a walk out to the lot and hopped in for a test drive. As we went along, Darlene explained a bunch of the mechanical and electronic features and even went so far as to demo the voice control. I was feeling good after the test drive, but expected that to quickly fade as I knew what was coming next - the negotiation. In retrospect, I can’t believe I was worried. Darlene and her associate Bill talked me through everything. I had mentioned seeing a comparably equipped vehicle at a competing dealership priced a bit lower so Bill pulled it up on the computer, confirmed what I had said and went to see what he could do. We went back and forth a little longer, but in the end, I think we reached a price that we were both happy with. Financing was a breeze too. I had gotten pre-approved through my bank at, what I thought was an excellent rate. Joey, the finance director, was able to find me financing at 3/4 of a percent lower - every little bit helps! Throughout the whole transaction, there were no high-pressure tactics. Everything was a calm discussion and at no point did I feel like the dealership was taking advantage. It’s only been a few days, but I have already recommended Herb Chambers Chrysler, Jeep, Dodge, RAM of Danvers to several friends. I couldn’t be happier with my new car, or the experience of buying it. Thanks guys!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

super treatment

by mulljsrt8 on 12/17/2014

Super time buying my 2015 Ram.Anabel is a really great person and very up to date on product.No question went unable to be explained to me..It was a fun time..She was just "GREAT" !!!!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Vito Scavo at Hern Chambers in Danvers, MA

by BlackCherry14 on 10/25/2014

Just bought my 2014 Jeep Cherokee at Herb Chambers in Danvers, MA and want to mention the great service and atmosphere presented by the dealership. Vito Scavo really took the time to locate the vehicle and was more than helpful to make sure I left with vehicle that I wanted. Vito's excellent service, professionalism, personality, and commitment would make me go back to buy another vehicle at Herb Chambers again!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

great service

by hoganc364 on 09/15/2014

Overall I was very satisfied with my service at herb Chambers Dodge. I waited for my oil change. Jose was very helpful and with the free tire rotation coupon the service was very affordable. However I was a little disturbed when the receptionist insinuated that the service advisor did not know what he was doing. She heavily implied that he was not qualified for the job he was doing. this made me uncomfortable as I had left my brand new car in his hands. Otherwise the waiting area was comfortable and I felt that Jose was much much more competent than was implied by his co-worker.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

great car buying experience

by jeeplover65 on 09/02/2014

I would like to commend Anabel O on her professionalism. knowledge and assistance she exhibited during my car buying experience. I generally dread buying cars, especially new cars....there are many choices from brand to model, to options and trims, and to dealership and salespeople. I find it all daunting and aggravating! I was pleasantly surprised and refreshed at how relatively easy and smoothly Anabel made my sale. Thanks for helping me find my White Patriot with tan interior, Anabel! Bill L, general sales manager, your flexibilty and approachable demeanor were recognized and appreciated! Zach in the business office, so friendly and made the most dreaded part of the whole car buying experience one with laughter and lightheartedness, all the while getting the job done! Thanks to Will and his team!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Excellent Service

by pwin1 on 08/23/2014

Recently leased a car from Herb Chambers Chrysler Jeep Dodge Ram of Danvers. Very satisfied with my experience.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Front brakes

by Uncle_Steve on 07/01/2014

I brought my 2010 Ram 1500 with 30k mi. in with a vibration in the front when applying the brakes. The service adviser informed me that to repair the truck new rotors and pad were required. After some back and forth regarding how the required repairs were determined I moved up to the service manager who contradicted a statement by the service adviser regarding whether it was the dealership's or manufacturer's policy not to "turn" rotors. Also, he was confident given the long service credentials of the service technician that the diagnosis was correct. However he did offer a 10% discount for my trouble. Thus, with less than complete confidence since this is the only place I've taken my truck for service, I went ahead with the repair work. When the work was done, I was informed that the rear brakes needed work (40% pad life remaining) as a vibration was now detected. Upon driving the vehicle myself, I can't believe, given the intensity of the vibration and noise, that I would not have noticed this problem as well. However, I declined to have this work done at Herb Chamber's Dodge and will take my truck somewhere else as my confidence is shaken. Lastly, I have usually received my truck returned washed after service at this dealer, but somehow this service wasn't performed this time. I wonder if my questioning the service adviser and/or technician had anything to do with the omission?

Recommend this dealer? No

Were you satisfied with the quality of work performed on your vehicle? No

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

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