Ciocca Ford of Souderton

I leased a 2019 Ford Expedition XLT. The salesman, Mike Baker, was very helpful, courteous and knowledgeable. He went above and beyond to make sure I was satisfied with the vehicle and the options I wanted. The rest of the staff was very courteous and respectful. The dealership was clean and well organized. The General Manager (I forget his name) also went above and beyond to make sure everything went smoothly. The only complaint that I have is that it took several times to get the numbers right. The sales tax was mis-calculated and the lease amount was way off in the beginning. I was told that the regular finance person who handles this was on vacation in Poland and that there was a new person doing the numbers. While I am empathetic to this situation,I feel that the dealership should always have an experienced person working the numbers. People work hard for their money and someone who wasn't observant may have wound up paying an unnecessary amount of money out of pocket if these mistakes in the numbers weren't noticed.