Yark Toyota
Dealership Service Review
The service that I have received at Yark Toyota in Maumee has always been superb. This last visit I made an unscheduled stop as there was scraping noises coming from the back of my van. The service technicians immediately took care of me, which is always the case. I had no other way to get home so they provided a shuttle for me. I was told that I needed a rear differential, after asking several questions it was decided that it needed to be replaced. (This was Saturday) On Monday morning I received a call from Carmen asking me if they could try to flush and clean the differential before replacing. This idea was suggested by one of the service technicians. They called me the next day and told me that the flushing and cleaning worked. This saved me $1300. I had no way to get back to Toyota and they again provided a service shuttle, that was truly appreciated. Thank you to the Toyota service department for not only helping me save money but providing transportation.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable