Legend Nissan

Today closed
Open Now
Sunday
closed
Monday
11:00 AM — 5:00 PM
Tuesday
9:00 AM — 9:00 PM
Wednesday
9:00 AM — 9:00 PM
Thursday
9:00 AM — 9:00 PM
Friday
9:00 AM — 9:00 PM
Saturday
9:00 AM — 6:00 PM
Open Now

Customer Reviews of Legend Nissan

3.5
Overall Rating
(15)
Recommend: Yes (1) No (1)
Write a review: Sales | Service
sales Rating

One of the best

by mtm412 on 08/13/2016

I was looking to trade in my car for something a little bigger. From the moment I walked in the door, I was taken care of. I worked with Steve and the manager Pete. They were able to get me a great deal and we're kind and never pushy. Steve took extra time with me and was more attentive than any sales person I've ever met! Everyone made me feel comfortable even down to their finance department. I knew I was in good hands. I will continue to buy cars from them in the future.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

1 Comments

15 Reviews
Sort by:
sales Rating

One of the best

by mtm412 on 08/13/2016

I was looking to trade in my car for something a little bigger. From the moment I walked in the door, I was taken care of. I worked with Steve and the manager Pete. They were able to get me a great deal and we're kind and never pushy. Steve took extra time with me and was more attentive than any sales person I've ever met! Everyone made me feel comfortable even down to their finance department. I knew I was in good hands. I will continue to buy cars from them in the future.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Issue corrected - Just took awhile

by jamison3224 on 03/04/2016

I have received the check, took over 2 months. But I did receive the check.

Recommend this dealer? No

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? No

1 Comments

sales Rating

Been Coming for Years

by mrmommy2 on 11/24/2015

I have been coming to this dealership for years (even before their renovation). My normal sales person had moved out of the state so this time I met with a gentlemen Joel Grant. He was joking with me and the other staff like every one was hanging out. The establishment has really stepped up with their sales, service and customer service. I was always a lifer and will continue to be.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Great dealership.....

by jujube90 on 08/21/2014

I went into legend Nissan hesitant because I had a horrible experience at gregoris Nissan in garden city... however, the experience turned out to be quite painless and the process was made very easy...thanks to Chris W! .... He really made an effort to work with me... unlike some other salesman I had to deal with.... I got a 2014 Nissan rogue and couldn't be happier with it... no problems Nissan also gave me a 32 inch flat screen TV so definitely nothing to complain about there throughout my car search I dealt with a HANDFUL of dealerships and LEGEND NISSAN was the best to work with...!!!!! I recommend them!!!!! -- ask for Chris W too.. he wont STEER you wrong (no pun intended) I would also like to add that MATTHEW a was the individual who initially contacted me from legend Nissan and he was seriously a pleasure to work with as well and the one that ultimately made me come to Legend Nissan!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Horrible customer service

by Debisaac97 on 06/27/2014

Deceptive practices. After offering a lease deal with $2000 up front, we were suddenly required to pay $2800 when we picked up car. After complaining, we were promised a partial refund, which took a month to receive. With everyone phone call, we were lied to and told the "check is in the mail" when it clearly wasn't. Salesman, manager and general manager failed to return our calls repeatedly. Have leased numerous cars and never had such a negative experience with showroom personnel.

Recommend this dealer? No

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? No

sales Rating

Awesome service

by Emalina12 on 05/15/2014

They were all so friendly and an amazing staff. They definitely had a lot of patiences dealing with my crazy family and gave us a great deals. My salesman Chris was great and he made sure everything was taken care of.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? No

sales Rating

STAY CLEAR OF LEGEND NISSAN

by jackh8 on 02/17/2014

I purchased a 2013 Nissan Rouge from Legend Nissan. The Salesperson (Bryant) was very helpful, friendly, courteous & professional. BUT CAUTION!!!!! BE CAREFUL!!!!! After negotiating what I felt was my best deal, and it approved by the sales manager, I came to pick up my new car. I had to deal with the FINANCE MANAGER. That is where YOU MUST BE CAREFUL! The deal changed. The contract was already printed with an extended service plan. I was told that my Navigation and stereo was not covered with my warranty and if I did not by the plan and if something went wrong with the Navigation, I would be stuck. I found out after the fact that he lied to me. He also said if I decided that If I didn't want the extended warranty that I could cancel it. This was true, but he neglected to tell me that there was a service charge to cancel the extended warranty. In the end it now cost me $25.00 more a month than the original price that I negotiated. Don't sign on the dotted line until you read everything. I didn't do that and now I am screwed. YOU ARE BETTER OFF STEERING CLEAR OF LEGEND NISSAN. Go to any other NISSAN dealer!

Recommend this dealer? No

Purchased a vehicle from this dealer? No

Did the dealer honor all commitments made? No

sales Rating

Pleasant experience

by mlrowe on 01/19/2014

I am United States Marine Corps Veteran. I came to Legend Nissan looking for a specific car that I saved up for while being deployed in Afghanistan. From setting an appointment via phone in a different state until my last interaction with them, I have been met with and given the utmost respect and gratitude for serving my country. The dealership as a whole went above and beyond to make sure that not only did I get the car that I wanted at a great price but that I was completely satisfied and happy with my buying experience. The vehicle I purchased was exactly how it was described on line and they(the Dealership) confirmed my sense of trust by getting me into a great extended warranty to cover any future issues. The vehicle itself is great not only to look at but to drive and on mileage. The dealership still contacts me to ensure that I am satisfied with my vehicle and assists me if I have any questions or concerns. The staff is courteous, pleasant and helpful and the sales manager treats you as family and not just a customer. I’ve informed other military sisters and brothers of my experience at Legend Nissan and look forward to doing business with them again in the future. M.L.ROWE United States Marine Corps Veteran

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Finance closer not too honest

by jpn77 on 08/06/2013

I had a similar experience at Legend in Syosset. I spent like 4-6 hours there and when I thought I had a deal all wrapped up, they send you to the Finance guy. The numbers he comes up with had no resemblance to the numbers the sales guy had. I have no problem with the sales guy, but the finance guy is a hassle. I will not deal with two different people there anymore. I called the next day and told them that I felt "dirty" with the whole deal. They made it good the next day, buy why do I have to go throug this hassle.?? Buying or leasing a new car should be a pleasurable experience. Then they wonder why they have a bad reputation! Take the mystery out of all this confusion and you'll have a better business model!

Recommend this dealer? No

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? No

sales Rating

Refusing to honor agreement. Shady Nissan

by carless8 on 02/22/2013

I Purchased a vehicle from Legend Nissan on monday, Feb 18, 2013. I have in my possession my signed documentation of financing agreement for a loan that I was approved for at an interest rate of 7.5%. I put nearly one third of the total purchase price down on the vehicle that same day and was told that I could take the vehicle that day, were it not for the fact that the notary had left for the day already. I returned the next day to pick up my vehicle and proceeded to spend the next 6 hours providing the dealer with further documentation that had not been required the day before. Though I was annoyed, I provided the dealer with the documents and bank statements. At this time I had been assured more than once that the deal had been finalized and the car was mine. However after 7 hours at the dealership that day they informed me that the bank had not approved the loan that I had signed the day before, Even though I had a signed document saying they had in fact approved my financing. At that point I was basically forced by the dealership to cancel the deal myself and to cancel the check I had written them as a down payment. then they would not provide me with transportation to the train station as they knew I did not have a vehicle to make the hour long drive back home. instead they let me sit in showroom for two hours waiting for a friend to get off of work and come pick me up. Durring this time the finance manager then approached me with an offer for another loan for the same vehicle but at an interest rate 5.5% higher than the loan I had already signed with them. I kindly explained to him that I would not be doing business with them. From what I have now read, this business tactic is not entirely legal, and would in fact require Legend Nissan to honor the loan agreement unless they forced me to cancel the contract, as they did after 18 hours spent in the dealership. I had agreed to the price and committed to the deal within one hour and the following 17 was their tactic to get me to sign into a higher interest loan.

Recommend this dealer? No

Purchased a vehicle from this dealer? No

Did the dealer honor all commitments made? No

service Rating

A couple of annoying visits to their shop

by kevinwilkin on 02/25/2011

I moved from NJ to LI with my new Altima that was a few months old. The stitching for the shift boot was unraveling. When I went to have it looked at, the service manager told me to "bring the car back to where I bought it in NJ" and walked away. The next service visit my Maxima needed the mass air flow sensor reprogrammed. (engine light on). When I went to pick up the car they told me it wasn't ready yet. While waiting, I peeked in the shop and saw why the car wasn't ready....too busy pulling the license frame from the dealer I bought the car and replacing it with theirs.....so if your driving around thinking all those Nissans are bought from Legend......think again.

Recommend this dealer? No

Were you satisfied with the quality of work performed on your vehicle? No

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? No

Did the dealer honor all commitments made? No

sales Rating

My search is finally over!

by jjordan672 on 01/04/2010

I went to 4 other Nissan Dealers before feeling comfortable that I wasn't getting ripped off. Others dealers got me in with very unrealistic price quotes, and then their prices went up dramatically once I was sitting in front of them. A few were even nasty at the fact I couldn't afford those hefty monthly payments, I was pissed because I was lied to. I finally went to Legend Nissan expecting the worst and I was happy that my salesman wasn't sleazy and he explained things nice enough that a new Altima was a bit out of my price range, he showed me a deal on a certified pre owned 08 Altima 3.5 SE with a great warranty & saved me THOUSANDS under new & the car is mint! I'm very happy with Legend and the car is just so much fun to drive! I was very surprised how well it drives in all the snow we have been getting this year. Nissan is an awesome make and Legend Nissan did right by me.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Great Experience

by Annie820 on 02/03/2009

Legend Nissan was the first Nissan dealership on Long Island where I felt comfortable with the sales associate. I had visited several dealerships in the area, spanning from Riverhead to Syosset, and all of them were intimidating and obnoxious. Legend Nissan didn't play games. I told them exactly what I wanted and what I was looking to spend and they did their best to come to a price that would work for the both of us. The sales associate, John, was courteous, knowledgeable and even followed up a two weeks later to see how I was doing with the car. Overall, it was a wonderful experience and I am happy I chose Legend Nissan.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

refusing to honor quote

by bderys1 on 08/30/2008

i received an online quote from the internet sales manager of legend nissan. I went to dealer to purchase the with quote in hand. All they did at legend nissan is jerk me around by jacking up up the price of the car. After agreeing to a price, I went back the next day they jacked it up again. I thought that when you get an online quote that it should be honored. It seems to me that legend is telling customers that that online quote are worhless.

Recommend this dealer? No

Purchased a vehicle from this dealer? No

service Rating

07 Nissan Radio Reception

by tiogany on 02/27/2008

After FOUR visits to Advantage Nissan Service to fix bad AM reception, and still not having it fixed....Legend found the real problem and fixed it in one day. Since then they have been my place of choice. Always professional, helpful and friendly without being pushy. Love those guys.

Recommend this dealer? Yes

about our dealership
Google Map