Joyce Honda
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Dealership Service Review
service Rating
Service department is deceitful and rude
Written byon 04/01/2015
Bought a preowned Honda pilot here and before I put 50000 miles on it the transmission went. When I took it in for service when the trans first started acting up and was still under warrantee they doctored it up instead of replacing it under warrantee. Then the trans totally went 3 months after warrantee was up and when I asked what they could do the service manager was nasty about it and I was told too bad somebody's gotta pay for it but it won't be us. Take my word and don't do business here, this is the first bad review I have ever written and would not have took the time to write it but don't want anybody else to get raked over the coals by this scam of a dealership
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No