BEST PLACE EVER!!!Written by Maddy on 03/01/20 01:07:25 PM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
I got the warranty with Pellegrino's for my van and when it got totalled I was so stressed out because I am pregnant and the last thing I want to worry about is more paperwork and figuring out the vehicle situation. When I saw Pellegrino's had the same van except one year newer I called them and they did everything to make sure I left with the vehicle I wanted to replace my totalled vehicle. They took care of me and I would never go through another dealership. They make the process so easy and keep blowing my mind with incredible customer service. I can call and get my questions answered in a timely manner and they make sure I leave happy. As far as car dealerships go I would recommend this place to everyone. Not only do they make you feel like you are a guest but they also don't pressure you about vehicles, they listen to you and make a determination of a vehicle based on what you are looking for, they listen and care. They make the process easy and take care of their guests. I was so afraid that I wouldn't be able to get the van that I wanted on the warranty to replace my vehicle but Pellegrino's made it happen and I am so thankful for everything that they do.