Subaru World of Newton
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Dealership Service Review
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Service of our Subaru Legacy
Written byon 11/17/2018
Hi Bob Foley, I would like to extend my appreciation for everything your team did in servicing our 2015 Subaru Legacy as well as providing a loaner car. As Daniel Richard's was our main point of contact, you need to know he kept us in constant communication on the status of our repairs through texts and phone calls. He was pleasant and professional in our interactions throughout the process. Thank you for honoring this service through our warranty. Please know when we begin a search for another Subaru we will be purchasing from your dealership. Many thanks, Rick and Maria Erck
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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dealerreply on 11/21/2018
Dealer Response
Thanks for your awesome review, Rick and Maria! I'm very happy to hear that Daniel was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.
Take care, Brooke Canty, Business Development Manager Subaru World of Newton
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