MacMulkin Chevrolet
Dealership Service Review
My experience working with Josh in the MacMulkin Cadillac Service Department was exceptional. I have had an 'undiagnosed' squeak in my 2014 Cadillac ATS since it was purchased new. It wasn't until Josh took on the 'mission' of finding and correcting that noise did the problem get solved. And it was a mission for Josh. Josh worked with us not around us. Josh was thoughtful, determined, understanding, knowledgeable, and an all around 'good guy'. Kudos also to the folks we didn't meet, the technicians. They found a 'noise' that Cadillac had relegated to the category of 'all the 2014 ATS models do that' pile. They found and fixed a problem that Cadillac either couldn't fix or didn't consider important enough to remedy. Thank you to Josh and the crew at MacMulkin Cadillac Service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes