Checkered Flag MINI

Today 9:00 AM - 9:00 PM
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closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 7:00 PM

Customer Reviews of Checkered Flag MINI

5.0
Overall Rating
(33)
Recommend: Yes (33) No (0)
Write a review: Sales | Service
sales Rating

Great place to buy a cool and singular car!

by JackPamela on 09/19/2017

There is nothing so fun and so satisfying as when one is driving a Mini Cooper. It is a Happy Car that everybody loves to talk about and wish for. This is my 5th Mini Cooper and they just keep getting better and better.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
46 Reviews
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sales Rating

Great place to buy a cool and singular car!

by JackPamela on 09/19/2017

There is nothing so fun and so satisfying as when one is driving a Mini Cooper. It is a Happy Car that everybody loves to talk about and wish for. This is my 5th Mini Cooper and they just keep getting better and better.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

My Mini

by myminisite on 08/08/2017

Very friendly, clean, love that I can bring my car in with any concerns and am taken in right away, also Vicki is the BEST

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Lms Mini service 26 July 2017

by Dodisanto1 on 08/02/2017

Service updates fm service advisor Frank Lindsay via texting. Keep up the great work you're doing, despite negative comments Facebook by HR Mini club members.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Lms Mini service 26 July 2017

by Dodiesanto on 08/02/2017

Service updates fm service advisor Frank Lindsay via texting. Keep up the great work you're doing, despite negative comments Facebook by HR Mini club members.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Sophie

by Sherry_Lop47 on 07/25/2017

Appreciated the fact that they did my maintenance aliitle outside the timeframe so I wouldn't have to turn around and come right back in 2 weeks.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

MY FAV DEALERSHIP IN THE SATE!

by Dean_Tunberg1 on 07/10/2017

Mini Cooper auto shop there in the back of the store got me in and out within two hours of an unexpected emergency. My tire was flat and I was leaving that night and needed it repaired. As a result, they were able to manage my ninth hour request with professionalism and the smile was free!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

MY FAV DEALERSHIP IN THE SATE!

by Dean_Tunberg on 07/10/2017

Mini Cooper auto shop there in the back of the store got me in and out within two hours of an unexpected emergency. My tire was flat and I was leaving that night and needed it repaired. As a result, they were able to manage my ninth hour request with professionalism and the smile was free!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Mini

by MiniReview on 06/10/2017

Daniel's attention, loaner, text updates, clean car when returned, and the plan provided by Daniel outlining what will need to be done in the future to keep us Mini motoring carefree.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

My mini experience

by Rosalind_Irene on 06/07/2017

I was updated on the status of my Mini on the promised day. It was supposedly for just state inspection but they did more than just I expected. They updated the software, changed oil and much more that I know my Mini needed. Overall, the staff took care of my mini like professionals.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

EvaluationMiniServices

by Panchalee on 06/01/2017

Nice personnel, good services, helpful, and know what they are doing. I will come back and buy the new one.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Checkered Flag MINI

by txsilly on 05/31/2017

The friendly nature of the staff and the ascetics of the facility are top notch. The staff takes effort to know their customers by name when they arrive.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Fantastic experience at chequered flag mini

by VaBchBloke on 05/24/2017

Great communication and a friendly, helpful team. I had a loan of a brand new Cooper S for the duration and I couldn't have asked for anything more. Thanks.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service

by Jeannette82 on 05/23/2017

Checkered Flag Mini always makes me feel Special and the customer service is superb. My car was being serviced and I was constantly updated on my vehicle and I received a courtesy vehicle which was fantastic! I would recommend Checkered Flag Mini to anyone.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

mini

by RA2014MINI on 03/14/2017

My Mini was a trade in. Before the vehicle was delivered to me it was gone through with a fine toothed comb: new windshield & front bumper, detailed and serviced, etc. to name but a few. ,My Mini was a trade in. Before the vehicle was delivered to me it was gone through with a fine toothed comb: new windshield & front bumper, detailed and serviced, etc. to name but a few.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Mini

by LisaArmistead on 12/30/2016

Frank and Daniel are very helpful. They explained everything that needed to be done to my car and gave me an accurate quote.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Satisfied Customer

by WAHailey on 12/25/2016

Service bay is comfortable. The service tech was personable. Loaner vehicle added value to the entire experience. I don't really get into inanimate objects, but I love my MINI. Thanks for taking good care of her.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience!

by ArdithO on 12/17/2016

Jonathan, our salesperson, was incredibly helpful and laid back. I hate doing things like buying cars but he made it very painless. I told him what my budget was and he didn't try to talk me into anything above that. He answered my hundreds of questions very patiently and helped me find my perfect car. Finance also worked hard to get me a great rate. Thanks!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Mini New Shoes

by Johnjalynn on 11/05/2016

Quick and easy not issues work completed on time and as promised. Again satisfied with service Daniel was great would Recommend to all my other mini owners

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Checkered Flag Mini Dealership Virginia Beach, VA

by Lhoma320 on 11/04/2016

Daniel Davis kept me informed each day. He gave me specifics on what he found and how it would be resolved. He even gave me the worse case scenario so I wouldn't be surprised. He was very informative. He was extremely patient and very pleasant to deal with.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

All's Good

by tchr24th on 10/05/2016

I always feel cared for and important. I'm not just a number. Everyone there is cordial and makes sure that I'm comfortable and well-taken care of.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

I'm hooked on Checkered Flag MINI.

by Michel_E1 on 08/19/2016

1. Customer service A. The constant communication between Frank Lindsley @ service dept. and myself (keeping me up to date on a regular basis). B. The exceptional length one of your sales representatives (I don't know how to spell her name; something like Anastasia M., her last name is Russian but her ancestry is Latvian) - exceptional because we were having a difficult time getting a loaner car as the dealership no longer had any available, SHE (with neither of us knowing each other) took the time to walk over to the BMW dealership and walked back with their manager to Mini with the desire that he might be able to facilitate the ability for Mini to provide us with a loaner car, which he did. The repairs and back orders from Germany meant I would be without a car for almost a month. For this woman, from another dept. with whom we had never had any contact previously, to intercede on our behalf is the PERSONIFICATION of the most thoughtful customer service I had ever received and showed to me Mini's exemplary emphasis on their customers. She was so concerned about our experience remaining a positive one. I had called several times to speak with the supervisor at Mini to inform her about what Anastasia had done for us, but was unable to reach her as she was on vacation. But I will continue trying. It is my hope that she can be recognized in a special way by Mini/BMW for going that extra mile in demonstrating how much you do value your customers. I have never experienced anything like this or my interactions with John Lindsley at any other dealership. For me, it's not about only the sale, which obviously is important otherwise you would have to close down, but building and maintaining a trust with the customer that will create a desire within him/her to want to come back. Too bad such an attitude is not more universal, as has been my experience. Plus the driving experience of a Mini is quite unique and exciting. PLEASE do not forget about Anastasia! (I hope I have her name spelled correctly.)

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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