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Todd Wenzel Buick GMC


2727 28th St SE, Grand Rapids, MI 49512 (map)
Today 9:00 AM - 5:00 PM
Sales Rating
Recommend:
Yes (3) No (0)
Service Rating
Recommend:
Yes (4) No (2)
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Dealership Service Review

2 out of 5 starsservice Rating
Not the best
Written by Smitty on 06/28/2022

This place is over priced. They changed the filter in my car and left oil on my glove department. I head a appointment for oil change and it told 2 hours. Over I don't think it's a good place for any service

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

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Todd Wenzel Buick GMC on 07/06/2022
Dealer Response
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your visit with us fell short of expectations. Thank you for bringing this to our attention. We would love a chance to make things right! Please give our Service Director, Matt Andrzewski, an email at matta@toddwenzel.com
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