Superior Buick GMC
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Dealership Service Review
service Rating
Worst dealership in MI
Written by 06/06/2014
onI paid cash to have a scratch repaired on my 9 month old car. They were supposed to paint the whole door. They sprayed water over the repair when I picked up car. Told me not to touch it bcs it was still wet. I paid and went on my way.
Got back to work and scratch was still there. Went back, mgr screamed at me about my bad attitude and whipped an aerosol can down on the cement.
Paint guy said it had to be repainted not rubbed out. Owner said he'd make it right. Joke. Owner said guy got violent bcs his wife just died (yet at work)
Told me I was unreasonable bcs I wanted my money back.
Ended up walking away from me saying "we're done" without resolution. Told me it could have been scratched by a "grocery" cart he did not know what happened,
Although I called the mgr within 15 minutes of picking up the car.
Make your own choice, but I'd recommend go anywhere but Superior
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No